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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,011 Reviews

3,011 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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July 08, 2019

Service Brandon was my service writer and took take of all my concerns and need and was super helpful with everything. Recommended for sure!! Thank you very More

by Brett18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Brett, Thank you so much for your feedback! It is a pleasure to hear that Brandon took good care of you and your vehicle throughout your recent visit. If you ever have any further questions or concerns, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 08, 2019

Great service as always Mark Interlicchia is always so helpful and courteous, as are all the employees I encounter at Walters, and it's always a pleasant experience there . More

by Nessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Nessa, Thank you for leaving us this kind review! We are happy to hear that Mark consistently takes great care of you, and that you always have such a positive experience working with us. It is our pleasure to serve you, and we look forward to continuing to provide you with the same 5-star service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 02, 2019

Recall service Joseph was very courteous and professional. Additionally, was very informative as to my current service as well as my upcoming preventative MTCE servi More

by conisuelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this 5-star review! We are happy to hear that he thorough care of you and your vehicular needs throughout your recent visit. Please let us know how he and the team may be of further assistance to you in the future. We look forward to working with you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 01, 2019

Very satisfied Austin Schneider was very helpful and answered all my questions and concerns, and also followed up with a courtesy call. I will always continue to do More

by Craig42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your feedback, Craig! We are so glad that Austin could be of such great assistance to you. We are proud to have your loyalty, and we look forward to continue serving you in the future! Please feel free to give us a call if you have any further questions or concerns until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 01, 2019

Left side mirror changed I was skeptical to go there at first, but I am glad I did. Cause the price was fair and the service is top notch. More

by bysmith28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jul 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! Providing top-notch service and deals is our goal, and we are so pleased that our efforts met your satisfaction. Please let us know how we may serve you again in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 30, 2019

Total excellence Ease of service process from driveway to checking in, getting courtesy vehicle to picking up car...effortless and excellence!!!! It makes getting serv More

by Gdzdiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jul 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Providing our customers with seamless experiences is so important to us, and we are happy to hear that you found your recent visit to be 5-stars all-around. We wish you safe travels and look forward to working with you again when your vehicle is ready for its next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 28, 2019

My Experience at Walter's Mercedes I would like to take the time to tell you that your service advisor David Greene showed me how coming to get my car serviced doesn't have to be like g More

by gvivanco4331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! It is our goal to make our customers' experiences as seamless as possible, and we are thrilled that the quality and efficiency of our work met your satisfaction. Providing quality service is so important to us, and we will be sure to continue to do just that in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 28, 2019

GREAT CUSTOMER SERVICE Walters dealership is great. I recently worked with Cody Burt who was polite, knowledgeable, and made my visit a breeze. He was friendly and patient More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt, Krystin Escobedo
Jul 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review, Lynn! We are proud to have your confidence and delighted to know that Cody took such good care of you throughout your recent visit. We wish you safe travels. If you have any further questions or concerns, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 28, 2019

Great person David greene always respectful ,on time , and have everything done right. David always make sure I am happy and satisfied with my service. Will always More

by terry galloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Terry, Thank you so much for leaving David this very kind review! It is a pleasure to hear that he consistently provides you with respectful, precise, and efficient service, and he will proud to know that he has your confidence. Please let us know how he and the team may be of further assistance to you in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 27, 2019

Never disappoints, went above and beyond. Came in for a recall and Cody was able to get me in and out in about an hour (exactly what he had estimated when I arrived). Additionally, my passenge More

by Ehp1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Providing quality service is so important to us, and we are pleased that Cody and the team could swiftly get your vehicle back in its pristine condition. We are honored by your kind words and your confidence in our dealership, and we look forward to continue serving you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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