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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,995 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,995 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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May 07, 2019
JR is always a 5 star review There's never a complain about JR service. He's always been and keeps being very good at what he does and has good customer service skills. There's never a complain about JR service. He's always been and keeps being very good at what he does and has good customer service skills. More
by nickcars
Employees Worked With
May 07, 2019
Good service Excellent service this trip. An issue came up and it was handled quickly and professionally. Brandon Monaco was quick to find and implement a soluti Excellent service this trip. An issue came up and it was handled quickly and professionally. Brandon Monaco was quick to find and implement a solution. Much appreciated. More
by Kjparkes
Employees Worked With
Brandon Monaco
May 02, 2019
Always Excellent On every occasion I have been at Walter’s Mercedes-Benz, I have always received excellent customer service. It truly makes my purchase there worth eve On every occasion I have been at Walter’s Mercedes-Benz, I have always received excellent customer service. It truly makes my purchase there worth every penny. I love this dealer. More
by prjep280
Employees Worked With
May 01, 2019
JR is awesome! Always friendly and helpful! JR is my preferred service writer, he always patience even when he's busy. He's always willing to answers any questions Always friendly and helpful! JR is my preferred service writer, he always patience even when he's busy. He's always willing to answers any questions or concerns about the vehicle. Thank you JR. More
by nickcars
Employees Worked With
April 30, 2019
Replacement of driver air bag Made a reservation, requested a loaner. Dropped off vehicle at 10:10 am was called st 4:00 pm for vehicle pu. My car was clean and ready to go, Made a reservation, requested a loaner. Dropped off vehicle at 10:10 am was called st 4:00 pm for vehicle pu. My car was clean and ready to go, More
by EJA
Employees Worked With
Don’t know their names., Cody Burt
April 30, 2019
used car review I bought a used E320 for my son for when he can drive to High School In the mean time I will use it as a daily driver. I needed to know what real c I bought a used E320 for my son for when he can drive to High School In the mean time I will use it as a daily driver. I needed to know what real condition it was in. It was a bit more messed up than I thought, but the peace of mind that comes from knowing what is wrong and what to budget for is fae better than a local shop thinking that it might be this or that. I had the ABS brake module fixed and the brake lines flushed. Brandon kept me informed of what was happening and the estimated costs. He set me up with a loaner car so I could make my dental appointment the next day. When I had questions, he got on the phone to the technician to get an answer. Great service as always for this new addition to the family. My other car is a 560 SEL. More
by tradersean
April 30, 2019
Always great help Every time I come in I enjoy all the friendly staff and how I am treated. I continue to be amazed at the attention to detail and promptness of everyon Every time I come in I enjoy all the friendly staff and how I am treated. I continue to be amazed at the attention to detail and promptness of everyone. More
by Daniel fruit
Employees Worked With
Cody Burt, Adam Garcia
April 30, 2019
Outstanding Service I came in for a service, and Austin Schneider did a wonderful job helping me determine what my car needs done. He is very helpful, kind, and always go I came in for a service, and Austin Schneider did a wonderful job helping me determine what my car needs done. He is very helpful, kind, and always goes the extra mile to help. More
by Nessness
Employees Worked With
Austin Schneider
April 29, 2019
Beyond satisfied There is a reason I choose to drive almost 20 miles to have my Mercedes serviced by Walter’s Mercedes Benz. A combination of a reputable Dealership (W There is a reason I choose to drive almost 20 miles to have my Mercedes serviced by Walter’s Mercedes Benz. A combination of a reputable Dealership (Walter’s) and the service advisor JR Rodriguez and his expert team of technicians. They are the only ones I trust completely with my AMG. If you take as much pride in your Mercedes as I do with mine there is no comparable service department in the Inland Empire, Orange County and Los Angeles.. Not every Mercedes Benz is equal, and based on my experience Walter’s sets th bar. More
by AMG2RUN
Employees Worked With
April 29, 2019
Great and Friendly I drive over 35 miles to get my cars serviced at Walter's Mercedes Benz because my service adviser David Greene is always friendly, professional and h I drive over 35 miles to get my cars serviced at Walter's Mercedes Benz because my service adviser David Greene is always friendly, professional and helpful. More
by Great Service
