Walter's Mercedes-Benz of Riverside - Service Center

Expert Service Brandon Monaco helped me with servicing my C300, he was a pleasure to work with, answered all my questions, even washed my car. I will be returning Brandon Monaco helped me with servicing my C300, he was a pleasure to work with, answered all my questions, even washed my car. I will be returning to see him in the future. More

Excellent service I had a great experience. Brandon Monaco was courteous, respectful, explained everything well. I recommend this service place to all of my friends and I had a great experience. Brandon Monaco was courteous, respectful, explained everything well. I recommend this service place to all of my friends and family. More

Awesome service JR Rodriguez helped me out on a few questions I had on my new purchase, as Iam new to the Mercedes family I had a ton of questions and he was awesome JR Rodriguez helped me out on a few questions I had on my new purchase, as Iam new to the Mercedes family I had a ton of questions and he was awesome More

Came in for a service A This was my second time here at Walters Mercedes-Benz. Brandon was very professional and informative. He took the time out to explain the description This was my second time here at Walters Mercedes-Benz. Brandon was very professional and informative. He took the time out to explain the description of my visit as well as the recommendations. He also checked for any recalls. I truly appreciate the professionalism. More

Service with Alex Ramirez Recently I took my CLS 550 to Walters. Alex, my adviser was excellent as always. Very attentive to all the details, very knowledgeable, very professio Recently I took my CLS 550 to Walters. Alex, my adviser was excellent as always. Very attentive to all the details, very knowledgeable, very professional, very polite, very kind, very helpful. He explains everything in detail and in a way so the customer can understand. The car is always ready when promised. Totally a positive experience. Thank you Alex for all your help and kindness. More

Great Service Had another great service visit. I was Out in under 1 hour. I will be back next year. Thank you David until next years service Had another great service visit. I was Out in under 1 hour. I will be back next year. Thank you David until next years service More

Good workmanship, take care customers. Adam Garcia knows wel Thank you. I highly recomend Adam Garcia, he knows very well his job. And he knows very well mercideses- Benz sprint. Adam Garcia, he knows how to t Thank you. I highly recomend Adam Garcia, he knows very well his job. And he knows very well mercideses- Benz sprint. Adam Garcia, he knows how to take care the customer. More

Service When I took my car in for service with Austin Schneider, everything went perfectly. From being greeted at the curb to Austin handling the service. My When I took my car in for service with Austin Schneider, everything went perfectly. From being greeted at the curb to Austin handling the service. My car was ready before the estimated time Austin had given me, he called me when it was ready, and I was in and out quickly without a problem. Appreciate it, Austin! Thanks again! More

Needs to improve I used to get much better service at Mercedes Benz Riverside. For some reason, it takes longer to get my vehicle. Also, this is now the third time tha I used to get much better service at Mercedes Benz Riverside. For some reason, it takes longer to get my vehicle. Also, this is now the third time that when my car was "finished," it had not been vacuumed completely. My back seat floors are NEVER vacuumed. Also, the windows are NOT wiped on the inside! I took pictures this time around,and I have the before delivery and after, and there is NOT difference. Now, Austin S. was very helpful and responsive to texts and keeping me posted. I am sad that I have had to write this report, but it is the truth. -Maria Crombie More

Very Professional This is my second time at this dealer for a service..,They are excellent.., Brandon Monaco and Austin Schneider(the advisors)..., The young lady( a This is my second time at this dealer for a service..,They are excellent.., Brandon Monaco and Austin Schneider(the advisors)..., The young lady( at the loaner department).., And Tyler Usary ( the service manager) very professional he made sure that everything was perfect ..,Am sure that i will be back for my next service .... More