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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,995 Reviews

2,995 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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May 02, 2018

Great service!!! Cody Burt was a very good service agent who gave me a very detailed description of what my car needed to have done and the work was done in a timely m More

by Mrs. CYJames
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great to hear that Cody serviced you and your vehicle with such integrity and efficiency. We agree that he is a great example of the Walter's standards, and we are positive that he will be so thrilled to hear of your kind feedback. See you soon! Please check back here for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Car service Thank you . You are very helpful. You’ve arranged fir me to be able yo pick up my car even after the dealership was closed. More

by Boyet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, We're just so glad that we were able to be of assistance to you! We hope everything is running smoothly! Let us know if you have any further questions or automotive needs! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Great customer service David Greene always provides great customer service every time I come in. Very professional and gets my car back to me in a timely manner. More

by JaxsonG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for being a returning customer, Jaxson. It's so great that David was able to provide you with quick and smooth service yet again! We look forward to continuing to work with you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Service satisfaction I’m very satisfied with the service rendered to my Mercedes-Benz 300C. My representative, Brandon Monaco, is very comprehensive and thoughtful. He m More

by Life123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Your satisfaction and safety are at the top of our priorities, so it is no surprise that Brandon worked to assure that those were taken great care of! We are so pleased that your experience was so positive. We hope to see you soon. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Wonderful sprinter service Walters always exceeds my expectations when it comes to there service department. From their knowledge of the brand to helping me making choices and w More

by Amy s.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Amy, Thanks so much for your kind review. We are so pleased that Adam was able to make such a positive impact on your recent visit and that you are so confident in our services! We thank you for your loyalty to Walter's Mercedes-Benz and we look forward to continuing to work with you. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

maintainence David Greene did a good job and made customer satisfied with Walter MB's service, he is also a responsibly and professional person in service team. More

by y92229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, David Greene
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating. We're so glad that David provided you with a satisfactory experience during your recent visit. We hope to work with you again in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Great overall service Great Experience from start to finish. David is my advisor when I bring my e 350 in. Everything is handled at a timely manner. I’m in and out very qui More

by Ktiff350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, Adam Garcia
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great that David is able to provide you with a quick and overall positive experience from the very beginning of your visit. We hope that you will continue to trust in David and Walter's Mercedes-Benz, and we hope to continue doing business with you. Thanks! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Great Service Cody Burt was very helpful. The service and timing were great. It is our first time used this service department, we will definitely come back and re More

by Happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for your recommendation! We are so glad that you had such a quick and easy first service visit and that we were able to demonstrate our high standards to you right off the bat! Thanks so much for choosing Walter's. We look forward to seeing you soon! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 30, 2018

Happy with service I took my car in for service and I was treated very nice by Austin Schneider. We are happy with the service and Austin took care of the problem that w More

by Xebethao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
May 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for taking the time to leave us this review. We're so glad that Austin was able to take such good care of you and your vehicle during your previous visit. If you have any further questions or concerns, please do not hesitate to reach out! Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

April 30, 2018

Excellent JR took care of me right away. He explained in details what was done. Price of service was reasonable. My car was serviced in a timely manner. Apprec More

by Ellenfer56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for your feedback! We're pleased that JR was able to be so informative for you and make your recent service visit a positive one! We hope to see you again soon! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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