Walter's Mercedes-Benz of Riverside - Service Center

Service Department Brandon Monaco answered all my questions politely and professionally. He also made sure my car was serviced appropriately and efficiently, as well as Brandon Monaco answered all my questions politely and professionally. He also made sure my car was serviced appropriately and efficiently, as well as with safety in mind. He informed me of things needed to be done, getting approval for work. I will continue to have my car serviced at Walter's. More

The staff are friendly, courteous and knowledgeable. Staff explains the work performed on your vehicle step by step. If they find something not working properly they let you know what the problem is. The Staff explains the work performed on your vehicle step by step. If they find something not working properly they let you know what the problem is. They will give you an estimate of the cost. More

Very satisfied Alex Ramirez accommodated my needs pertinent to my Mercedes car. In fact, he extended extra mile in his service pertaining to the car's built-in navig Alex Ramirez accommodated my needs pertinent to my Mercedes car. In fact, he extended extra mile in his service pertaining to the car's built-in navigator. I am very satisfied with him and all that made my visit at Walters Mercedes a comfortable and worthwhile one. More

Fantastic service department David Greene, was excellent to deal with. He’s always on top of getting the car what it needs and communicated back with me. He’s very pleasant to dea David Greene, was excellent to deal with. He’s always on top of getting the car what it needs and communicated back with me. He’s very pleasant to deal with. I highly Reccommended David Greene, for all your service needs! More

Great customer service I would like to thank JR Rodriguez for his great personal touch with regards to customer service and customer satisfaction. Besides the maintenance se I would like to thank JR Rodriguez for his great personal touch with regards to customer service and customer satisfaction. Besides the maintenance service, I had a problem with my radio fading out and he contacted the technician and ordered the software when he saw personally the problem, got me an appt and had the software updated. He really took very good care of his customers. Thanks JR. - tony g. More

Service I have always had a great experience here with reguards to my sprinter vans . I would recommend Walter’s over all others . In my travels I have had se I have always had a great experience here with reguards to my sprinter vans . I would recommend Walter’s over all others . In my travels I have had service on my sprinters at more then 6 different dealers in as many states and Walter’s is the best by far . The new dedicated Sprinter service advisor Adam Garcia is a welcome addition to this dealerships service department. More

Maintenance Everyone is usually cordial and the service agents come across as honest human beings who care about the safety and the maintenance of my vehicle. Everyone is usually cordial and the service agents come across as honest human beings who care about the safety and the maintenance of my vehicle. More

Caring, Professional Service Hadn't been to Walter's Mercedes for quite a while so was "assigned" David Greene as my service advisor. How lucky I was! David was able to answer the Hadn't been to Walter's Mercedes for quite a while so was "assigned" David Greene as my service advisor. How lucky I was! David was able to answer the several questions I had about service needs and recommendations. He listened carefully and patiently and made me feel like I was in the hands of a true professional. A pleasant experience. All of my service was performed on time and within the estimated cost. I'll be back. More

Great service I always haven gr t service at Walter’s. My ti Ned’s were taken care of and I will continue to come here. Brian is a great addition to the service t I always haven gr t service at Walter’s. My ti Ned’s were taken care of and I will continue to come here. Brian is a great addition to the service team More

Austin Schneider EXCELLANT Service Advisor! Austin Schneider was my Service Advisor for the second time. He does not disappoint. I had my 40k service done along with new front brake pads. He is Austin Schneider was my Service Advisor for the second time. He does not disappoint. I had my 40k service done along with new front brake pads. He is on top of it and pays attention to details. I HIGHLY Recommend him for your Service needs. Thank you to ALL the technicians as well. More