Walter's Mercedes-Benz of Riverside - Service Center

Caring, Professional Service Hadn't been to Walter's Mercedes for quite a while so was "assigned" David Greene as my service advisor. How lucky I was! David was able to answer the Hadn't been to Walter's Mercedes for quite a while so was "assigned" David Greene as my service advisor. How lucky I was! David was able to answer the several questions I had about service needs and recommendations. He listened carefully and patiently and made me feel like I was in the hands of a true professional. A pleasant experience. All of my service was performed on time and within the estimated cost. I'll be back. More

Maintaining your car I had the check engine light come on Tuesday of this week as I was coming home. Called Walters and set an appointment for Thursday. Thursday a.m. ar I had the check engine light come on Tuesday of this week as I was coming home. Called Walters and set an appointment for Thursday. Thursday a.m. arrived they were ready. I have found the service at Walters to be exceptional. This time the service was excellant. In a short period of time they had analyzed the problem and fixed the problem. I could not be happier with entire process. Paul N. Jennings More

Great service and vehicle ready ahead of time! Great service and communication! My vehicle was ready earlier than expected. They also fixed a recall problem that I was unaware of while my vehicle w Great service and communication! My vehicle was ready earlier than expected. They also fixed a recall problem that I was unaware of while my vehicle was in there so I didn’t have to come back another day! Thank you again More

Service I have always had a great experience here with reguards to my sprinter vans . I would recommend Walter’s over all others . In my travels I have had se I have always had a great experience here with reguards to my sprinter vans . I would recommend Walter’s over all others . In my travels I have had service on my sprinters at more then 6 different dealers in as many states and Walter’s is the best by far . The new dedicated Sprinter service advisor Adam Garcia is a welcome addition to this dealerships service department. More

Charles Stove Vehicle service. Check Engine Light I really trust the service department expertise and knowledge of their vehicles. Repairs can be so expensive and trouble shooting can be a nightmare. I really trust the service department expertise and knowledge of their vehicles. Repairs can be so expensive and trouble shooting can be a nightmare. Cody really asked specifics to narrow down options to resolve the problem Diagnostics of my vehicle was really thorough Thanks for keeping my vehicle in specification and the information for other basics requirements was suggested More

Service Advisor Walter’s Mercedes Benz Service Department offers great service to their customer. Austin Schneider was my service rep at Walter’s and he was great. He Walter’s Mercedes Benz Service Department offers great service to their customer. Austin Schneider was my service rep at Walter’s and he was great. He kept me in the loop about the process with CarMax warranty, when my car will be available to pick up and what was left to fix on my car. He also answered all the questions that I had. Great customer service. I recommend getting your car serviced at Walter’s Mercedes-Benz in Riverside, if you own a Benz. More

Great Service Cody is very patient, and the final price I got for my side view mirror is lower than the one offered on the paper. I will recommend him to my friends Cody is very patient, and the final price I got for my side view mirror is lower than the one offered on the paper. I will recommend him to my friends More

Great service Walters Service dept had great customer service and great timely service done to my vehicle As well loaner car service was immdiate. Service Manager Walters Service dept had great customer service and great timely service done to my vehicle As well loaner car service was immdiate. Service Manager does a great job to make sure everything is done correct More

JR Rodriguez is such a great guy. The service at Walter’s is amazing thanks to the staff. JR Rodriguez is so honest and caring that you know everything he does comes from the right pla The service at Walter’s is amazing thanks to the staff. JR Rodriguez is so honest and caring that you know everything he does comes from the right place. The two friendly staff memebers in the Loaner Car department are always so cheery and helpful as well. More

G wagon general maintenance David was new to me as an advisor. He was very knowledgable and was able to answer the MANY questions I had about my G Wagon. Being that it is older David was new to me as an advisor. He was very knowledgable and was able to answer the MANY questions I had about my G Wagon. Being that it is older and out of warranty, I am doing my best to maintain and keep it good running condition. So I need to be little more knowledgable than the regular G Wagon owner, which means I ask A LOT of questions. I appreciated his patience. This is the closest Mercedes Benz service Dept to my office so I will definitely be back. More