Walter's Mercedes-Benz of Riverside - Service Center

Service Advisor Walter’s Mercedes Benz Service Department offers great service to their customer. Austin Schneider was my service rep at Walter’s and he was great. He Walter’s Mercedes Benz Service Department offers great service to their customer. Austin Schneider was my service rep at Walter’s and he was great. He kept me in the loop about the process with CarMax warranty, when my car will be available to pick up and what was left to fix on my car. He also answered all the questions that I had. Great customer service. I recommend getting your car serviced at Walter’s Mercedes-Benz in Riverside, if you own a Benz. More

Great Service Cody is very patient, and the final price I got for my side view mirror is lower than the one offered on the paper. I will recommend him to my friends Cody is very patient, and the final price I got for my side view mirror is lower than the one offered on the paper. I will recommend him to my friends More

Great service Walters Service dept had great customer service and great timely service done to my vehicle As well loaner car service was immdiate. Service Manager Walters Service dept had great customer service and great timely service done to my vehicle As well loaner car service was immdiate. Service Manager does a great job to make sure everything is done correct More

JR Rodriguez is such a great guy. The service at Walter’s is amazing thanks to the staff. JR Rodriguez is so honest and caring that you know everything he does comes from the right pla The service at Walter’s is amazing thanks to the staff. JR Rodriguez is so honest and caring that you know everything he does comes from the right place. The two friendly staff memebers in the Loaner Car department are always so cheery and helpful as well. More

G wagon general maintenance David was new to me as an advisor. He was very knowledgable and was able to answer the MANY questions I had about my G Wagon. Being that it is older David was new to me as an advisor. He was very knowledgable and was able to answer the MANY questions I had about my G Wagon. Being that it is older and out of warranty, I am doing my best to maintain and keep it good running condition. So I need to be little more knowledgable than the regular G Wagon owner, which means I ask A LOT of questions. I appreciated his patience. This is the closest Mercedes Benz service Dept to my office so I will definitely be back. More

Awesome care and Service I know when I take my vehicle to Walter’s MBZ I will receive complete care. Always always happy to see my Serv Rep David Greene. I know when I take my vehicle to Walter’s MBZ I will receive complete care. Always always happy to see my Serv Rep David Greene. More

great service Mr. Alex Ramirez,Look this man up ,he is detail oriented person .I perfer to have a person that will take a little more time to explain what I am spen Mr. Alex Ramirez,Look this man up ,he is detail oriented person .I perfer to have a person that will take a little more time to explain what I am spending my hard earn money on.If you like to know in detail and if you can take a little time to listen.mr. Alex Ramirez he is the MAN! More

Great Service Hey everyone. So I took my C250 for a recall repair and from the moment I arrived I was treated in a very friendly and professional manner. The servic Hey everyone. So I took my C250 for a recall repair and from the moment I arrived I was treated in a very friendly and professional manner. The service was quick. The waiting area is great with coffee, tea, cookies and fruit. My service advisor was Cody Burt. He was very professional and explained what was done and near future repairs to expect. Thank you Cody you are awesome. More

Great Service My experience with Walter's Mercedes-Benz has been fantastic. This proved to be true again with my recent service visit. J.R. Rodriguez was great. My experience with Walter's Mercedes-Benz has been fantastic. This proved to be true again with my recent service visit. J.R. Rodriguez was great. He made sure I understood everything that had been completed and answered all of my questions. He was efficient and knowledgeable. I would highly recommend Walter's and J.R. for any service needs. More

Awesome Customer Service I always recieve Top Notch Customer Service from Walter's of Riverside. The employees are always friendly. I went in to get a yearly service but en I always recieve Top Notch Customer Service from Walter's of Riverside. The employees are always friendly. I went in to get a yearly service but ended up Upgrading. I am very pleased with my recent C300 purchase. Rene Orellana was knowledgeable, kind and helpful. More