Back

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,040 Reviews

3,040 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
January 31, 2018

Great customer service I always bring my Mercedes into Walter’s. My go to guy is David Greene. He’s very knowledgeable and friendly. He always keeps me updated on my vehicle More

by Sigala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're overjoyed David consistently provides knowledge and does so in a friendly manner. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 30, 2018

Quick Witted and Professional - Austin At Walter's their service department has many great advisors ready to assist.....their professionalism is greatly appreciated.... Austin is profession More

by WH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Austin Schneider
Jan 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad our advisors are all great. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 30, 2018

Superior Customer Service & Professionalism I drive all the way from Anaheim “35-45min drive” to make sure Adam services my Fleet of Sprinters. He always makes sure he provides me with knowledge More

by John Bonilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jan 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you John for taking time to write this review. We're glad Adam always provides you with knowledge in regards to needed services. We appreciate your business and look forward to working with you again in the future. Please be sure to like us for savings, updates, and more. Regards, Ray Burke - General Manager

January 30, 2018

Service always with Austin and no one else!! Austin is always super professional, attentive and thorough. I appreciate his understanding of all that needs to be done , how practically he lays dow More

by Ana Wilenkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jan 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Ana for your thoughtful review. We're glad Austin is professional and attentive. It's great knowing Austin gives you all the information needed to make a decision. We appreciate your business and look forward to working with you again in the future. Please be sure to like us for savings, updates, and more. Regards, Ray Burke- General Manager

January 25, 2018

They did it again!! I had my second trip to Walter's for a service issue. Cody Burt and Mark(can't remember how to spell his last name), were both super helpfully. I high More

by Samantha R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt
Jan 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Samantha for your five star review. We're glad Cody and Mark were able to help you through the service process and get you and your vehicle back on the road. Thank you for your recommendation. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 22, 2018

Service I have been here for two cars and I’m always pleased with the professionalism and courtesy I receive. I would always recommend this service department More

by Louiseb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Jan 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Louise for your continued business as well as your five star review. We're glad David and Mark provide you with professional and courteous service. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 12, 2018

Service JR is always ready to help , you can’t get this customer service no where else. , customer service from onevto ten , I will give him 10 , Thank you More

by Lucio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Lucio for taking time to write this review. It's great hearing how JR always takes care of you and your service needs. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 08, 2018

Engine light on My repair visit was fast and easy .. Cody took care of me and answered all my questions .. He kept me informed of the progress and made this visit pai More

by Kicknitwhit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jan 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Cody and his team were able to get your repair done quickly. It's great knowing Cody took time to answer all of your questions and keep you informed throughout the repair process. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 04, 2018

J.R. Rodriguez has always delivered excellent services. I have always received overall excellent services for my M. Benz that keeps me happy, secured and satisfied for all my needs with comfortable lounge. More

by Linda03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great Staffs!, Brandon Monaco, Wyman Apple, Bryan Fitzpatrick
Jan 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Linda for your five star review. We're glad the service team is always providing the best of care for you and your vehicle. We appreciate your continued business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 04, 2018

Excellent service Service person is So friendly and quickly for everything. I will recommend this center to my friends. Also I will buy next car in here if possible. More

by 123korea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jan 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking time to write this review. We are glad David is friendly and quick. Thank you for your recommendation. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

...
241
...