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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,040 Reviews

3,040 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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January 04, 2018

Quality service from Walter's Mercedes of Riverside During my recent visit to Walter's Mercedes to get my car serviced, I received excellent service. The young man that assisted me, Alex Ramirez was ver More

by Lannee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Lannee thank you for your five star review. We're glad you can still come here and have an amazing face to face interaction. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 03, 2018

Squared Away I took my GLE350 in for service and Cody Burt was my advisor. Cody gave me a run down of the Services and cost; had me in and out in under 2 hours for More

by Airborne!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jan 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Cody was able to give you the cost and time estimates on your GLE350 then have you out the door in under two hours! We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Excellent Customer Service I was very satisfied with the customer service provided to me by Mark Interlicchia who was very kind, respectful, pleasant anv very professional as we More

by Víctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's great hearing you were satisfied with the customer service provided by Mark. Thank you for your five star review. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Great service Walters Mercedes service is top notch. Brandon Monaco is the best. Highly recommend this dealer to my friends and family. Keep up the good work. More

by M Cornejo
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind words about our service department. We're overjoyed Brandon has stood out to you as the best. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Awesome service. Great service. The best service in IE. Brandon Monaco is the best service advisor I have ever had. My vehicle is running great. Met all expectations. More

by HelenP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Helen thank you for your five star review. We're glad Brandon has your vehicle running great and met all your expectations. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

fabulous service brandon monaco is the best service advisor I know. he got my vehicle in and out very quickly and my vehicle has never ran better More

by boleslovdem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your glowing five star review. We're glad Brandon was able to have your can in and out so quickly. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 31, 2017

Best service experience I took my e-class in for service and Alex Ramirez was great. Answered every question I had and kept me up to update on everything. I’d definitely reco More

by 909E300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Alex and his team could answer all your questions in regards to your E-Class. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 31, 2017

Above and beyond The service Alex Ramirez delivered was absolutely phenominal. He went out of his way to insure that I got the best service. He genuinely cares about h More

by Pablo2483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Pablo for your five star review. We're glad Alex went above and beyond to ensure your satisfaction. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 30, 2017

Excellent Service Alex Ramirez is the only person you should contact here. I went in for an oil change service and I decided to wait. Alex, explained everything in a More

by Hmora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your strong review and recommendation of Alex. We're overjoyed he was able to have your vehicle done sooner than anticipated. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 29, 2017

Great customer service! Had a great experience at Walters service department. Great customer service by JR Rodriguez and he was very professional. Will definitely use there s More

by Eddie L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you Eddie for your five star review. We're glad JR was professional. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

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