Walter's Mercedes-Benz of Riverside - Service Center

Impressive Recently our Mercedes GL450 needed some tender loving care, brake pads in the rear, a rear strut and window chips that needed attention. When I took i Recently our Mercedes GL450 needed some tender loving care, brake pads in the rear, a rear strut and window chips that needed attention. When I took it into Walters Mercedes in Riverside CA I was impressed with the quick welcoming service, and then I was even more impressed with Wyman Apple, our service advisor. He took the time to know what I was needing for my vehicle and didn't waste my time with "other offers". He was patient with my thoughts and questions, answering all of them professionally as well as courteously. I will make the long drive to Walters again when our SUV needs attention, and I will ask for Wyman again as well. More

Cody was awesome!!! Dealership was clean, professional and attentive. Loved it!!! Loved Cody my service rep. He was honest and transparent. Loved the experience. Did not Dealership was clean, professional and attentive. Loved it!!! Loved Cody my service rep. He was honest and transparent. Loved the experience. Did not expect this as I’m used to having Santa Monica service my vehicle. I must say, I’ve found a new home for servicing my vehicle. More

Awesome customer service! I recently had my car serviced at Walter's and had a great experience working with Cody! He is very personable and knowledgeable. Great follow up, gre I recently had my car serviced at Walter's and had a great experience working with Cody! He is very personable and knowledgeable. Great follow up, great overall service! More

Pleasant Experience !!! It was a comfortable and friendly experience as I went in for service B and got a loaner in no time. They went beyond and even called my insurance to It was a comfortable and friendly experience as I went in for service B and got a loaner in no time. They went beyond and even called my insurance to verify validity so that was very helpful. Overall quite pleasant experience. More

Service Excellent service and professional staff, friendly atmosphere, and a quiet place to relax and wait for your vehicle to get service done. Would recomme Excellent service and professional staff, friendly atmosphere, and a quiet place to relax and wait for your vehicle to get service done. Would recommend to everyone.👌 More

Professionalism with a touch of class We brought our new SL450 in for its first service. The appointment time was honored and we were handled with courtesy and professionalism. The servi We brought our new SL450 in for its first service. The appointment time was honored and we were handled with courtesy and professionalism. The service advisor was a gentleman and very professional. The waiting room was spotless and everyone waiting seemed to be seated comfortably. While we waited we strolled the showroom and came upon an SUV which we thought was the perfect car for us. Our salesman was very informative and pleasant. He was calm and informative, never pushy or overbearing. We thanked him for his time and took some time to consider the purchase. We met with the manager who had assisted us in the past purchase of our SL450 and discussed the purchase with him and together with the original salesman we decided to least the SUV. Once our SL was serviced we left with it and the new SUV. All in a matter of a few short hours. Wonderfully professional and classy salesmanship. More

1997 SL 600 hydrolic ram replacement Mark and David are extremely knowledgeable in regards to my 1997 SL 600. Very professional and and excellent communication every step of the way. I ha Mark and David are extremely knowledgeable in regards to my 1997 SL 600. Very professional and and excellent communication every step of the way. I have been a client of Walters Mercedes Benz since 1990 and have been treated excellent, what's more is they listen to your concerns and are prompt with quotes and completion of all service needs. It is refreshing to have professionals that know about older/classic Mercedes and especially when it comes to specialty Mercedes like mine. Thank you for everything. Dianne Elliott More

Awesome experience Austin Schneider was my service advisor, he was friendly, knowledgeable and very cordial. I would recommend Walter's Mercedes for all your sales or s Austin Schneider was my service advisor, he was friendly, knowledgeable and very cordial. I would recommend Walter's Mercedes for all your sales or service needs. More

Great customer service Austin is fantastic! He is professional, friendly and reliable. He is also great in giving updates and listen to his customer's concerns and needs. He Austin is fantastic! He is professional, friendly and reliable. He is also great in giving updates and listen to his customer's concerns and needs. He is truly an asset at Walters. More

Service check Brandon Monaco has exceptional knowledge of your vehicle and what it needs . My friend suggested he's the best at what he does , with his mechanics ba Brandon Monaco has exceptional knowledge of your vehicle and what it needs . My friend suggested he's the best at what he does , with his mechanics background. He takes the time to explain every detail of your car , leaving you 100% confidence. Thanks , Brandon for exceptional customer service, and your recommendations. More