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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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September 01, 2017

Fast service! He did amazing job in getting me in and out! I always make it in time for work and be able to get things done. More

by Janetp
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review! We're so glad Austin did a great job for you. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 26, 2017

B service on vehicle I receive service for my 2011 ML 350. Service is pricey but quality is excellent. Brandon is knowledgeable and informative. I also appreciate his exce More

by Monique521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad you find our service to be excellent. We thank you for being a continued customer. e appreciate your business and we look forward to working with you again. Please be sure to check out our facebook and twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 24, 2017

Excellent service My visit with Walters was exceptional! Austin Schneider was very professional, provided Great customer service and follow up with me on the repairs on More

by Karyn Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Karyn it's great to know you had such a pleasant time working with Austin. We're glad you were kept informed on the progress of your vehicle, We appreciate your business and we look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 23, 2017

Always trusted to work on my Mercedes Walters Automotive in Riverside is always trusted to work on my Mercedes. I always get prompt, accurate, and professional service from all their servi More

by Frank2128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

Frank thank you for being a loyal customer. We're glad you have fouind a service adviser like Mark. It's important to know whats happening to your car but probably more important to know how to prevent something from happening, so we're glad Mark informs you. We appreciate your business and look forward to working with you again! Regards Ray Burke - General Manager

August 23, 2017

No worries I have limited time when it comes to taking care of my car. So when I can text Brandon with my car problem and he sets up my service and loaner car, i More

by glk350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Life is busy so we're glad Brandon has been so accommodating to you and your schedule. It's great to know you're taking advantage of the loaner cars. We appreciate this 5 star review and we look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 18, 2017

Excellent Services My experience at Walters MBZ Riverside is extremely appreciated for the quality care and service to myself and my cars. Always receiving expedited che More

by Deon1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Aug 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad the service team is able to provide you with a great level of care each time. We appreciate your business and we look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 18, 2017

Amazing service Brandon Monaco is an excellent advisor. He is very friendly and always ready to serve. I always look for him while making an appointment because he ac More

by Andrea Transp.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaid is always there too with excellent service., Brandon Monaco
Aug 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

Andrea we're so glad Brandon is always so accommodating to your needs. We thank you for being a loyal customer, we appreciate your business and we look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 12, 2017

Service review Mark Interlocchi always informs me of the service being done and when the vehicle should be ready! Also Bob Rosas are salesman is very helpful! More

by TPUpland
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rosas
Aug 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad you experienced a great salesman in Bob and are now experiencing a great servicemen in Mark. That what Walter's provides, a complete car experience. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 11, 2017

Excellent Service given by Alex Ramariz Alex went above and beyond to be helpful assisting me with my maintenance problem. He was professional in every way and took me to the rental car boo More

by Bubbles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Alex could provide you with a high level of service and that you enjoyed the courtesy car service. We thank you for you review and recommendation. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 09, 2017

Fantastic service Brandon Monaco was wonderful - I cannot sing his praises enough! I bought a car from Jin Lee and 5 months later, there was a problem. Both Jin & B More

by hanan levin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Brandon Monaco
Aug 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

Hello Hanan, we're so glad you chose Walter's. Sorry to hear you had a problem but we're overjoyed Brandon and Jin were there to make it right! We're glad that in a time that could be stressful those guys stepped up and got the job done! We appreciate your business and are looking forward to working with you again. Be sure to check our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

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