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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,026 Reviews

3,026 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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September 08, 2017

service Very satisfying and professional. Kept me in the loop as to what was going on with my car. Will return for future service. Thank you! More

by Deester235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad the staff represented themselves in a professional manner. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

It's all about client satisfaction. Certain expectations come with a Mercedes Benz dealership but the culture here at Walter's exceeds that. David Green is exceptional at making experien More

by R345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad you were pleased with our customer service. We make it a point to treat our customers like they're the only ones in the building so we're happy you felt that way. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

Overall the service is good This is my first visit and Cody Burt is very professional on what he is doing, I am happy to get what I got and will be happy to come again. More

by Tomkan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Cody made your first service pleasant! We hold ourselves to a high standard of professionalism. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

Awesome customer service Austin was awesome to deal with. Helped me through the process of having my vehicle fixed. He stayed in touch with me to let me know the status on my More

by Samnuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for this 5 star review! We're overjoyed Austin helped you get your vehicle back up and running. We never want our customers to be in the dark about anything so hearing that Austin stayed in contact makes for a great feeling. Your business as well as recommendation are appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 07, 2017

Cody Burt did a Great job, was knowledgeable, curtious, kind, answered my phone called without having to wait for a long time before talking to me regarding on More

by Mercedes SL 550
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Sep 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Cody was able to provide you with attentive and knowledgeable service. It's always an anxious time when ones car is down for service so we're glad you were kept in the loop. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 05, 2017

First Service Visit I brought my 2016 ES350 into Walter's for service and had an outstanding experience from start to finish. Austin Schneider was my service representat More

by keithparr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

People have schedules and we don't want to be the reason someone is behind. We're glad Austin got you in on time and provided you with with an outstanding service experience. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 01, 2017

Satisfied as always Recently visited the dealership for service and again is very satisfied. As always service is really good and the people treat you well. Specially my More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

Hunter we're glad the service department continues to please you. It's great to know Brandon get the job done they way you like it! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 01, 2017

Fast service! He did amazing job in getting me in and out! I always make it in time for work and be able to get things done. More

by Janetp
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review! We're so glad Austin did a great job for you. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 26, 2017

B service on vehicle I receive service for my 2011 ML 350. Service is pricey but quality is excellent. Brandon is knowledgeable and informative. I also appreciate his exce More

by Monique521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad you find our service to be excellent. We thank you for being a continued customer. e appreciate your business and we look forward to working with you again. Please be sure to check out our facebook and twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 24, 2017

Excellent service My visit with Walters was exceptional! Austin Schneider was very professional, provided Great customer service and follow up with me on the repairs on More

by Karyn Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Karyn it's great to know you had such a pleasant time working with Austin. We're glad you were kept informed on the progress of your vehicle, We appreciate your business and we look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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