Walter's Mercedes-Benz of Riverside - Service Center

Excellent Service I had to bring my Mercedes E350 in for service A and I scheduled an appointment with Brandon Monaco. I always like Brandon to help me out with service I had to bring my Mercedes E350 in for service A and I scheduled an appointment with Brandon Monaco. I always like Brandon to help me out with service because he always keeps me informed whats going on and he helps me get a loaner day so I can go to work. As soon as my car is done Brandon will always call me to let me know my car is ready. This is my first Mercedes and I will never drive another brand of car. I'm loyal to Walter's. More

Jr in Service is Mercedes I just finished another service experience at Walter's Mercedes and I feel great. JR literally makes you feel like a million bucks and is the poster c I just finished another service experience at Walter's Mercedes and I feel great. JR literally makes you feel like a million bucks and is the poster child of Mercedes quality and service. While waiting for a complimentary car wash and enjoying fresh apples, cookies and coffee, JR made sure to go out of his way to make me feel at home. Thank you to the sales manager as well for explaining the simple lease upgrade options without any pressure. More

My First Maintenance Appointment I'm very Satisfied for the whole service, My agent David Greene guided me thru the processes. They washed my car even in the inside!!! I recommend th I'm very Satisfied for the whole service, My agent David Greene guided me thru the processes. They washed my car even in the inside!!! I recommend the Prepay maintenance cover. I paid $0 dollars for my service. The Waiting area is very modern and confortable. Thanks Mr.Greene! More

Satisfied Sunroof I had to take my car in after work one day because my sunroof had blown out. JR Rodriguez assisted me and got me a really nice loaner car for the week I had to take my car in after work one day because my sunroof had blown out. JR Rodriguez assisted me and got me a really nice loaner car for the weekend. They got my car repaired quickly and I was very pleased with the outcome. I highly recommend Walter's Mercedes. Very Professional and attentive. Great job! More

Professional! David and the rest of the service dept were excellent, kept me updated daily with my car and finished it in a timely manner. Would recommend David any David and the rest of the service dept were excellent, kept me updated daily with my car and finished it in a timely manner. Would recommend David anytime anyone has a service related issue. Thank you David and Walters! More

Excellent, efficient, and fast service. Was my first time using Walter's. I called and they scheduled my service for the next day. Check in and paperwork was quick. The actual service (repla Was my first time using Walter's. I called and they scheduled my service for the next day. Check in and paperwork was quick. The actual service (replacement of auxiliary battery) took about an hour. Overall, excellent experience. More

Great service.....always! As usual, my experience at Walter's was superb. I've come to expect the service process to be hassle-free, and David Greene made sure I wasn't disappo As usual, my experience at Walter's was superb. I've come to expect the service process to be hassle-free, and David Greene made sure I wasn't disappointed! More

David was very helpful David was very responsive to our service needs. He was very accommodating and thorough during our service visit. He made sire we were completely satis David was very responsive to our service needs. He was very accommodating and thorough during our service visit. He made sire we were completely satisfied. Much appreciated More

Very good experience My service advisor David Funk was very helpful. He ptiently explained to me he differences between services types A, B and C. I had very positive exp My service advisor David Funk was very helpful. He ptiently explained to me he differences between services types A, B and C. I had very positive experience from the service. He made sure my car was ready at the time was promised. I highly recommend this dealer and service advisor David Funk. More

Scheduled Maintenance My Service Advisor Brandon Monaco was very knowledgeable about the Mercedes Benz maintenance process. He answered all of my questions regarding my E-4 My Service Advisor Brandon Monaco was very knowledgeable about the Mercedes Benz maintenance process. He answered all of my questions regarding my E-400 scheduled B maintenance. In addition, he gave good advice when to upgrade and trade in your Mercedes Benz! More