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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,012 Reviews

3,012 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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December 06, 2016

Awesome Thank you Mark Interlicchia for your quick and awesome service, you are very knowledgeable about the situation and you knew just what to do the new k More

by Rramos4520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Rramos! Mark will be happy to hear that he made your service experience so pleasant, and that he was able to get your car back to you in great shape. We're glad that you felt confident in the service that was extended to you, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 05, 2016

Pamela Peterson Very Satisfied Brandon Monaco is my service advisor. He is very informative and explains all the needs of my vehicle service intervals. He is extremely pleasant an More

by Pamela Peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 06, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your experience with us. We are glad to hear your time with Brandon Monaco was so pleasant. We look forward to the next opportunity to serve your automotive needs. Don't forget to follow us on Facebook and Twitter to keep up with savings and updates. Regards, Walter's Automotive

December 04, 2016

Alex Ramirez my go to service advisor! I was having trouble with my radio.. I was about 10 minutes from the dealership I was just calling to schedule an appointment. I was told to come righ More

by Onotary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Torres , Nicole
Dec 06, 2016 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Alex Ramirez took such great care of you. Check us out on Facebook and Twitter to keep up with savings and updates. Regards, Walter's Automotive

December 04, 2016

Always convenient I had a pretty busy schedule to keep and wanted to just drop my car off and leave. Brandon set everything up for me and had a car available for me whe More

by glk350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! It's wonderful to hear that Brandon was so accommodating to your schedule, and made sure that you were well accommodated while your vehicle was worked on. We're glad the process was hassle-free and convenient for you, and that you were well informed from star to finish. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 03, 2016

Great Service David was responsive to my request for explanation as to what was wrong with my car. The dealership is the best I've had a relationship with. More

by Classy clasic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Funk
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you! We're so glad that you continue to be so well accommodated each time you come in, and that David was able to make sure that you were well aware of your vehicle's service needs during your latest visit. It's wonderful to know that he made you feel confident in the work that was done on your car, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 03, 2016

Top Service Rod Carry, Service Advisor, like always provided a top service with the issue we had with our vehicle!!!! Always providing updates, keeping us info More

by Moreira01
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Moreira! We're so glad that you had another great service visit with Rod, and that he always makes sure that you and your car are well taken care of. We appreciate your business and look forward to seeing you on your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 03, 2016

Superior Service I always receive superior service at Walters. Brandon Monaco was my service advisor for my last service in November. He kept me well informed about wh More

by Lyndon C Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Lyndon! It's great to hear that Brandon made sure you had another excellent service experience, and that you were well informed and accommodated while your car was worked on. We're glad it was a quick and efficient process, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 03, 2016

great service Brandon Monaco did a great job in handling my A service.also he told me that my car tire rotation too expensive try other tire shop. More

by paul kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Paul! we're happy to hear that Brandon was so helpful and attentive, and made sure that your car was well taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 02, 2016

Great service! Expensive Tires David Greene did a great job in handling my B service. He was knowledgeable and the car was ready when he said it would be and he kept me in the loop More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
December 01, 2016

EXCELLENT SERVICE EXPERIENCE We took my wife's C300 in for it's 20,000 B service and waited while it was completed in the stated time. Thanks JR Rodriguez for your always excellen More

by David Hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks David! It's great to hear that JR has once again made sure that you had a great service experience, and took great care of your wife's car. We appreciate your business and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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