Walter's Mercedes-Benz of Riverside - Service Center

excellentente first time to own mercedes-benz distributed car like the snartcar and first time to go to a mb servuce center i'm very much please the way service rep first time to own mercedes-benz distributed car like the snartcar and first time to go to a mb servuce center i'm very much please the way service rep alex ramirez took care my car neeeds giving him 5 star More

JR is cool. Hey, just want to thank you for the superb assistance you gave when I came in to service my break system and service. You were clear and concise, you Hey, just want to thank you for the superb assistance you gave when I came in to service my break system and service. You were clear and concise, you got me and my boys in an SUV, we were able to run errands and spent the day in a profitable manner. My SUV was done in a timely manner. You rock. Walters MBZ rock. Good job. More

Service I'm very happy with their service department! Alex Ramirez has gone the extra mile to make sure my service repair was speedy! He's very professional a I'm very happy with their service department! Alex Ramirez has gone the extra mile to make sure my service repair was speedy! He's very professional and treats customers with respect, great listener! People like him deserve to be recognized! Sincerely, Mirian Toro More

Brandon Monaco I would like you to know that I am very pleased with Brandon Monaco at Walter's Mercedes Benz regarding the quality of service he provided. I sincere I would like you to know that I am very pleased with Brandon Monaco at Walter's Mercedes Benz regarding the quality of service he provided. I sincerely appreciate his responsiveness and the way he conduct business. Again, thank you for your excellent service Brandon. Much appreciated! More

Awesome Mr. David Greene was very pleasant to work with friendly, informative with questions asked, helpful, good listener, and profession. Your attitude wil Mr. David Greene was very pleasant to work with friendly, informative with questions asked, helpful, good listener, and profession. Your attitude will take you places, you've never dreamed of. Keep up the good work. Thank you and God Bless. More

Very supportive, knowledgable and polite. Mark Interlicchi is extremely knowledgable about the Mercedes products. he is a great asset to the Walter team and is the only reason I continue to v Mark Interlicchi is extremely knowledgable about the Mercedes products. he is a great asset to the Walter team and is the only reason I continue to visit Walters. More

Out standing service. Mr. Espinoza was very professional in helping me get my RV serviced and also going out of his way to insure that the warrenty on my transmission as ta Mr. Espinoza was very professional in helping me get my RV serviced and also going out of his way to insure that the warrenty on my transmission as taken care of right. thank you mark for the great service and advise. More

Excellent Service! Today, I took our Mercedes Benz SUV to Walter's Automotive Mercedes dealership for routine maintenance. When I arrived, I had a question about the le Today, I took our Mercedes Benz SUV to Walter's Automotive Mercedes dealership for routine maintenance. When I arrived, I had a question about the level of service/maintenance required. I met with Service Advisor David Green, who I found to be professional and courteous. David took the time to check our vehicle history and was able to recommend the appropriate service for the vehicle. He was able to save us money with NO upsell! In the long run, he just made the dealership more money because I will continue to use Walter's Service Department for vehicle repairs and maintenance because of David's ethical behavior. In fact, David sealed the deal when he took it upon himself to retrieve a spare keyset that had dropped down under the passenger seat, a couple of months ago, saving us the cost of our seat having to be removed and replaced by a mechanic. All in all, it was a positive experience. The vehicle was washed. David took the time to explain the process and the vehicle runs great! David is a pro in every sense of the word and an asset to Walter's Automotive Mercedes dealership team. I look forward to my next visit! More

Tow & Service on Stalled Car David Green, my service adviser, was professional & kind the moment I arrived with my towed in car. I was provided a rental, while the dealership trie David Green, my service adviser, was professional & kind the moment I arrived with my towed in car. I was provided a rental, while the dealership tried to determine the origin of problem. David kept me informed & was prompt with keeping me in the loop. I felt he was someone I could trust & would have my best interest a heart. David your customer service is excellent. Walter's should be proud with having you on board & apart of their service team! Next time I am in need of service, I'll be requesting you as my service adviser. Thanks again David. You were awesome! More

Service VS Sales My service adviser, Mark Espinosa is the best. He keeps me informed and welcomes any questions or concerns I may have, regarding my vehicle. My recen My service adviser, Mark Espinosa is the best. He keeps me informed and welcomes any questions or concerns I may have, regarding my vehicle. My recent sales experience was both positive and negative, unfortunately. Bob Rosas provided me with the information I needed to purchase my vehicle and was very pleasant and professional to work with. The finance portion of the sale, was extremely annoying, however. I waited over one hour to finish transaction. Total time to purchase car was 3 and a half hours. Walter's Mercedes showed little regard for the customers time. Because of this, I will not purchase my next Mercedes at Walter's. More