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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,002 Reviews
Call Service Center (951) 441-6182

3,002 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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May 16, 2023

Brandon Monaco had my vehicle ready and washed wen I arrived thank you for your service. More

by Judithaceves37@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Report | Print
May 17, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Brandon here at Walter's Mercedes-Benz of Riverside. We are so glad that he could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 16, 2023

Thanks again Alex Ramirez for helping me with the issue on my car is running good More

by glezlp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Alex! We are so glad that he took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 16, 2023

Great and prompt service provided by Brandon Monaco. He posseses excellent customer service skills and cares about member's satisfaction. More

by Amparo.gomez37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Report | Print
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Brandon here at Walter's Mercedes-Benz of Riverside. We are so glad that he could provide you with quality and efficient service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 15, 2023

Walters is my first choice in dealerships. I have purchased 5 cars from them. They are very good at what they do. J Parks More

by Jparks33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

J Parks, Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that our team could provide you with 5-star service. Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 15, 2023

Good and faster service, the people over there are nice and make me comfortable, thanks especially to Michael Ramos, always ready to resolve any problem ! Thanks Michael Ramos More

by margierwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Margierwin, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Michael and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 16, 2023 -

margierwin responded

Your welcome Mercedes Benz team!

May 15, 2023

Cody at riverside Mercedes Benz was great Gave the best service Super informative and helpful Went over my warranty and im truly grateful! Thank you Cody! More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Report | Print
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

G, Thank you for leaving Cody this positive review! We are so glad that he was both kind and informative. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 15, 2023

The service was very good didn't have to wait very long very professional and knowledgeable More

by Knight408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 15, 2023

I took my car to Walter's Mercedes Benz on May 12, 2923 for a break pad wear notice on the instrument panel and it was Michael Ramos that was my advisor. Michael was cautious, professional and friendly. More

by woleakinyemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Michael this positive review and recommendation! We are so glad that he took great care of you and your Mercedes-Benz. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 15, 2023

Michael is friendly, knowledgeable and patient! He explained in detail what had happened to my car, sent me pictures and a video updates, AND he is bilingual! I could not have asked for a better se More

by carojovenich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Michael! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. He will be delighted to hear of your kind words. We look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 09, 2023

Great customer service. Michael was very professional, courteous. He keep me updated with the progress of the work being done. More

by nazurin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Michael here at Walter's Mercedes-Benz of Riverside! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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