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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,024 Reviews

3,024 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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May 18, 2023

Very good at communicating back to me regarding the status of my car. Honest and reliable More

by Leland.ratleff
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Leland.ratleff responded

Alex in the service sept is excellent

May 19, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that Alex was both kind and informative throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 17, 2023

Mark Interlicchia was great! very professional, curteous, and respectful. He communicated effectively throughout the service time-frame, and took good care of my car. Highly r More

by SHAHNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Mark this positive review and recommendation! We are so glad that he took great care of you and kept you well informed throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 16, 2023

Brandon Monaco had my vehicle ready and washed wen I arrived thank you for your service. More

by Judithaceves37@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 17, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Brandon here at Walter's Mercedes-Benz of Riverside. We are so glad that he could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 16, 2023

Great and prompt service provided by Brandon Monaco. He posseses excellent customer service skills and cares about member's satisfaction. More

by Amparo.gomez37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Brandon here at Walter's Mercedes-Benz of Riverside. We are so glad that he could provide you with quality and efficient service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 16, 2023

Thanks again Alex Ramirez for helping me with the issue on my car is running good More

by glezlp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Alex! We are so glad that he took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 15, 2023

Michael is friendly, knowledgeable and patient! He explained in detail what had happened to my car, sent me pictures and a video updates, AND he is bilingual! I could not have asked for a better se More

by carojovenich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Michael! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. He will be delighted to hear of your kind words. We look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 15, 2023

I took my car to Walter's Mercedes Benz on May 12, 2923 for a break pad wear notice on the instrument panel and it was Michael Ramos that was my advisor. Michael was cautious, professional and friendly. More

by woleakinyemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Michael this positive review and recommendation! We are so glad that he took great care of you and your Mercedes-Benz. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 15, 2023

Cody at riverside Mercedes Benz was great Gave the best service Super informative and helpful Went over my warranty and im truly grateful! Thank you Cody! More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

G, Thank you for leaving Cody this positive review! We are so glad that he was both kind and informative. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 15, 2023

The service was very good didn't have to wait very long very professional and knowledgeable More

by Knight408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 15, 2023

Good and faster service, the people over there are nice and make me comfortable, thanks especially to Michael Ramos, always ready to resolve any problem ! Thanks Michael Ramos More

by margierwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Margierwin, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Michael and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 16, 2023 -

margierwin responded

Your welcome Mercedes Benz team!

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