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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,998 Reviews

2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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August 05, 2022

Awesome service by Brandon Monaco. He has great customer service and was always made sure I well taken care of. More

by Dreamhomemaribel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 05, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that Brandon consistently takes great care of you. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 05, 2022

The customer service at this dealership is excellent. Joseph kept in contact with us so we knew what was going on with our vehicle. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Joseph provided you with nothing less. We hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 19, 2022

Alex Ramirez went above and beyond my expectations. He advised me regarding my services that were being performed and completed the service ahead of schedule. He also was helpful in arranging parts nec More

by FJE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are delighted that Alex provided you with the quality care that you deserve! He definitely is an asset to our team, and he will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 20, 2022

Would highly recommend this Walters Mercedes to any one with a Mercedes Benz that needs repairs. All the service advisors do a great job taking care of there customers. Although there’s a particular servic More

by Theodore Armenta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Walter's Mercedes-Benz of Riverside responded

Theodore, Thank you so much for your positive review and recommendation! We are delighted that JR and the team consistently take great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 15, 2022

Professional and curtious service, as usual. While prices are dealership tier, quality of work is second to none. Walter's service specialists and MB techs provide quality work. More

by CVRAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Wiedeman
Jun 15, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service throughout your visit! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 01, 2022

I had a great experience with Alex at Walters Mercedes service center. I needed my B service done and I had to get to work. I was able to get into a car and get to work in no time. Alex is the advisor to More

by Oraciomendez66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Austin Schneider
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Alex! Offering quality and efficient service is so important to us, and we are pleased that he provided you with nothing less. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 01, 2022

I was sad to hear my long time advisor David is not longer there but Alex ramirez was great More

by maxpppp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! It is our pleasure to serve you, and we are glad that Alex took great care of you! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 01, 2022

Excellent service as always from my guy Austin at Walters, I will never bring my cars anywhere else! More

by smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Austin Schneider
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we are so glad that Austin consistently provides you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 01, 2022

Great service two thumbs up from start to finish the experience was flawless love my Benz More

by charms48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schneider
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are delighted that our team could provide you with a top-notch experience! It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 01, 2022

Walters as always provided excellent service; even during an unplanned trip, Austin made sure I was well taken care of and back on the road in no time. More

by jlangford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Austin Schneider
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Austin provided you with top-notch service and got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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