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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,998 Reviews

2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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May 31, 2022

Great service by great people, had amazing prices and explained to me what my car needed More

by phramos231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are happy to hear that our team could provide you with top-notch service during your recent visit! It is our pleasure to serve you. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 31, 2022

Can’t express enough what a great experience I had here at Walters. The staff was great, smiles on everyone’s face. My advisor Joseph helped me tremendously, thank you for having a great team Here More

by DianaEd67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this positive review! We are delighted that Joseph and the team could provide you with a top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 31, 2022

Walters took my vehicle in for service and they surely recognized my issue immediately and let me Joe let me know what was the best route to proceed with. More

by PeLuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are happy to know that Joe and the team took great care of you and your vehicle. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 30, 2022

I had to get my yearly checkup and of course my guy Joe knows how to keep it easy and straight to the point. More

by Cortez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Joseph consistently provides you with a smooth and efficient experience! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 30, 2022

Joseph in service was extremely helpful and is very kind. My service visit was fantastic More

by Awilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this positive review! We are so glad that he could provide you with a top-notch experience! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 28, 2022

Fast, knowledgeable, and courteous. Will come back again! I have never had service like this at any other dealership! Thank you Justin! More

by DebraB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Wiedeman
May 31, 2022 -

Walter's Mercedes-Benz of Riverside responded

Debra, Thank you so much for your positive review! We are so glad that Justin provided you with the quality service that you deserve! It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 26, 2022

Cody is an excellent replacement since David Greene left. He has been honest and I truly appreciate it. I had a concern from my last experience and he took the time to explain to me what to look out for. I l More

by VivGU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 27, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Cody this positive review! We are so glad that he took great care of you during your recent recent visit and he will be honored to know how confident you are in his efforts. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Cody and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 23, 2022

Justin was great, and I would highly recommend him when it comes to your service needs. I brought my vehicle in to get serviced and get new tires. He kept me updated with the status of my car, and communic More

by K.perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Wiedeman
May 24, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Justin this wonderful review and recommendation! Providing thorough and efficient service is so important to us, and we are pleased that his efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 21, 2022

I am always happy with the level of service at Walter's. Cody is always great, and Mark has helped me out as well. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt
May 23, 2022 -

Walter's Mercedes-Benz of Riverside responded

Sam, Thank you so much for your 5-star review! We are so glad that Cody and Mark consistently provide you with the quality service that you so much deserve! Your satisfaction means so much to us. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 19, 2022

I had my first b service done and it was really simple. Cody was my rep and he was upfront, told me what I needed, and got me out quick. More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 19, 2022 -

Walter's Mercedes-Benz of Riverside responded

Laura, Thank you so much for your positive review! We are so glad that Cody could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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