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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,996 Reviews
Call Service Center (951) 441-6182

2,996 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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December 28, 2021

Great service all around! I have been here to Walters many times and this by far has been the best place for service, hands down! More

by Jeremy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jeremy, Thank you for sharing your 5-star review! Providing top-notch service is so important to us, and we are delighted that our efforts could consistently meet your satisfaction! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 26, 2021

Mr. David Greene has been A great help. The service is clear and concise and worth every penny. More

by Josh h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
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Dec 26, 2021 -

Josh h responded

Thank you

Dec 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Josh, Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are so glad that David's efforts could meet your satisfaction. It is our pleasure to serve you. We wish you safe travels. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 26, 2021

My experiences with this dealership has always been pleasant. My interaction with service advisor Alex Ramirez gave me continued confidence that my vehicle was in good hands. More

by Mr Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are so glad that Alex continuously provides you and your vehicle with great care throughout your visits. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 24, 2021

Austin Schneider was very professional, self explanatory when it came to my car. I will definitely recommend Mercedes to my family and friends. More

by Mesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Dec 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Mesha, Thank you so much for your positive review and recommendation! We are so glad that Austin provided you with great care throughout your visit! It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 24, 2021

Great experience with Austin Schneider at MB of Riverside. I didnt purchase my car at this dealer but they always go above and beyond with their service. More

by Kaity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Dec 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Kaity, Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are so glad that Austin's and the teams efforts could consistently meet your satisfaction. We hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 22, 2021

Austin Schneider is always professional and helpful. Excellent customer service! He makes you feel comfortable and at ease. More

by Monalisaal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Dec 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Austin! Providing top-notch service is so important to us, and we are so glad that his efforts could meet your satisfaction! He will be honored to hear of your kind words. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 21, 2021

Great service from Austin got my car ready with no hassle, I can always count on my advisor Thank you More

by Love Mercedes Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Dec 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Austin provided you and your vehicle with great care! He will be honored to know how confident you are in his efforts. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 17, 2021

The dealership staff is courteous and friendly. They have outside seating benches, convenient during Covid. Michael did an accurate and detailed work and explained and clarified the repair work More

by je
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ramos
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Dec 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Michael and the team could provide you with a top-notch experience and get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 17, 2021

This dealership has always been top notch in customer service. Joe Loera always stays in touch with updates on my car. I drive past 2 other Mercedes dealers to take my car to Walter’s. More

by scottd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Walter's Mercedes-Benz of Riverside responded

Scott, Thank you so much for your wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are thrilled that Joe consistently provides you with the quality care that you so much deserve! It is our pleasure to assist you in any way possible. We hope to continue serving you for many years to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 16, 2021

I’m always pleased with the service department. They always are proficient in getting my car serviced in a timely manner More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Dec 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Chris, Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are so glad that our teams efforts could consistently meet your satisfaction! It is our pleasure to serve you. We hope that you continue to choose us for all of your future automotive needs! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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