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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,998 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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December 17, 2021
This dealership has always been top notch in customer service. Joe Loera always stays in touch with updates on my car. I drive past 2 other Mercedes dealers to take my car to Walter’s. service. Joe Loera always stays in touch with updates on my car. I drive past 2 other Mercedes dealers to take my car to Walter’s. More
by scottd1
Employees Worked With
December 16, 2021
Walter's Mercedes-Benz of Riverside Promptly scheduled my service appointment with Service Advisor Alex Ramirez and drop off process was smooth and convenient. All throughout the service Alex provided qualit service appointment with Service Advisor Alex Ramirez and drop off process was smooth and convenient. All throughout the service Alex provided quality updates and responded promptly anytime I texted him with a question on the repairs. I plan on servicing my vehicle here in the future for all my needs! More
by dominiquejohnsonwr
Employees Worked With
December 15, 2021
The staff is very friendly and professional. Alex Ramirez, in particular, is an excellent example of their superior customer service. Ramirez, in particular, is an excellent example of their superior customer service. More
by dpdq
Employees Worked With
December 15, 2021
J.r. Rodriguez,You are the best. Always take good care J.r. Rodriguez, You are the best. Always take good care of my car. Nerver let me down. Highly recommend J.r. Rodriguez, You are the best. Always take good care of my car. Nerver let me down. Highly recommend More
by alam2k6
Employees Worked With
December 15, 2021
Very responsive and efficient service. Friendly atmosphere. Clean and comfortable environment. Very pleasant experience over all atmosphere. Clean and comfortable environment. Very pleasant experience over all More
by leo.cancio
Employees Worked With
Other Employees :
The lady greeter was very pleasant , Brandon Monaco, Cody Burt
December 14, 2021
Service advisor Austin Schneider was professional. He made the check in process quick and simple. He addressed our concerns and our car was in and out in a timely manner. made the check in process quick and simple. He addressed our concerns and our car was in and out in a timely manner. More
by amerihernan
Employees Worked With
Austin Schneider
December 13, 2021
It was a pleasure working with David Greene at Walter's Mercedes when I had my car maintenance done . I will definitely bring my car back again. Thanks again David. Mercedes when I had my car maintenance done . I will definitely bring my car back again. Thanks again David. More
by shafree
Employees Worked With
David Greene
December 09, 2021
Elizabeth Flores was excellent she was able to assist with me on my decision to buy S580. Elizabeth Flores was very patient with me and very kind. with me on my decision to buy S580. Elizabeth Flores was very patient with me and very kind. More
by Gary
