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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,022 Reviews
Call Service Center (951) 441-6182

3,022 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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January 01, 2022

Coming back to the dealership for a second time the amazing service never changes, Jose and the service team are awesome! More

by Cortez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are so glad that Jose's and the teams efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 01, 2022

My service advisor, Brandon Monaco took really good care of me and my car last week. He will always be my go-to guy to keep me moving. More

by Billkilian1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
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Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Bill, Thank you for taking the time to leave Brandon this excellent review! We are so glad that he provided you with top-notch service throughout your visit! He will be honored to know how confident you are in his efforts. We look forward to continue providing you and your vehicle with our best care in the years to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 01, 2022

I received fast, excellent and professional service from JR Rodriguez, I consider my time very valuable and JR was very fast in providing service for my vehicle and provided all the information I needed to More

by Camoflais
Customer Service
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are pleased that JR's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 31, 2021

I am very happy with the service that provided by Austin Schneider. I recommended Austin to my family for their next services. He was professional and fixed my car very well. More

by Roksana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
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Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Austin! We are so glad that he provided you and your vehicle with great care throughout your visit. He will be honored to have earned your kind recommendation! Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 31, 2021

Joseph was such a big help when it came to my car for service. He went out of his way to make sure to give outstanding customer service. Always a pleasure working with him. Great job! More

by haynesnate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Joseph this wonderful review! We are so glad that he consistently provides you and your vehicle with great care. It is our pleasure to assist you in any way possible. We wish you safe travels. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 30, 2021

Recently went in to for simple fix and was blown away by the amazing staff. My advisor Joseph was so down to earth and had much patience, you really helped me out Thank you so much !! More

by KimberlyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Kimberly, Thank you so much or your wonderful review! We are so glad that Joseph took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 28, 2021

Great service all around! I have been here to Walters many times and this by far has been the best place for service, hands down! More

by Jeremy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jeremy, Thank you for sharing your 5-star review! Providing top-notch service is so important to us, and we are delighted that our efforts could consistently meet your satisfaction! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 26, 2021

Mr. David Greene has been A great help. The service is clear and concise and worth every penny. More

by Josh h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
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Dec 26, 2021 -

Josh h responded

Thank you

Dec 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Josh, Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are so glad that David's efforts could meet your satisfaction. It is our pleasure to serve you. We wish you safe travels. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 26, 2021

My experiences with this dealership has always been pleasant. My interaction with service advisor Alex Ramirez gave me continued confidence that my vehicle was in good hands. More

by Mr Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are so glad that Alex continuously provides you and your vehicle with great care throughout your visits. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 24, 2021

Austin Schneider was very professional, self explanatory when it came to my car. I will definitely recommend Mercedes to my family and friends. More

by Mesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Dec 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Mesha, Thank you so much for your positive review and recommendation! We are so glad that Austin provided you with great care throughout your visit! It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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