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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,999 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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October 14, 2021
The experience was really nice and customer service was great. Everyone at the dealership was friendly and warm great. Everyone at the dealership was friendly and warm More
by otlcat
Employees Worked With
October 14, 2021
Always good service and friendly staff. The atmosphere of the service department is always positive and willing to help. the service department is always positive and willing to help. More
by Hotrodgasr
Employees Worked With
October 14, 2021
Visited Walters to find a road noise rattle I was hearing and Austin Schneider assisted me. He assured me that they would correct the problem and got me out the door in just a few minutes. I was running late and Austin Schneider assisted me. He assured me that they would correct the problem and got me out the door in just a few minutes. I was running late and I really appreciated his efforts to get me out quickly. He and the team found the source fixed it and had my car back to me in no time. My car was washed and ready when I arrived at the dealership. Thanks Austin and the whole Walters team, for an excellent experience. Tom. M Riverside Ca. More
by Tom M
Employees Worked With
Austin Schneider
October 13, 2021
Michael Ramos was the best service advisor I’ve ever encountered. He was courteous and knowledgeable. He kept me advised of status and concerns regarding my vehicle. I will certainly keep my business wi encountered. He was courteous and knowledgeable. He kept me advised of status and concerns regarding my vehicle. I will certainly keep my business with Walter’s Mercedes Benz. More
by Juliankhazzan
Employees Worked With
October 12, 2021
Thank you so much Mark for your help, as usual you did an amazing job amazing job More
by Dede
Employees Worked With
October 11, 2021
My experience with Walter’s Mercedes Benz Service Department has been excellent! Cody Burt, Service Advisor is outstanding! He is fair, honest, no pressure, thorough and he provides detailed explan Department has been excellent! Cody Burt, Service Advisor is outstanding! He is fair, honest, no pressure, thorough and he provides detailed explanations regarding the service needs of my vehicle. More
by Benzride
Employees Worked With
Cody Burt
October 10, 2021
JR at Walter’s is a great service advisor. I also like that I can pull into the dealership and they can help with little things like putting air in my tires if needed. that I can pull into the dealership and they can help with little things like putting air in my tires if needed. More
by tammyraftery
Employees Worked With
October 10, 2021
Very reliable you know the time you get in and the time you get out, then you get a report about your car you get out, then you get a report about your car More
by Neonatemd
Employees Worked With
October 08, 2021
JR Rodriguez did very well w the SL 500. ABS Alarm diagnosis change battery since the car needed before a jumping start. diagnosis change battery since the car needed before a jumping start. More
by Linda Mason
Employees Worked With
October 08, 2021
I can’t say enough about Austin and his willingness to go above and beyond! I’m extremely picky and he deals with my requests respectfully. Austin is always one step ahead and communicates with updates on th above and beyond! I’m extremely picky and he deals with my requests respectfully. Austin is always one step ahead and communicates with updates on the vehicle status anytime I have to bring the car in! Thank you Austin! More
by Rollefsons
Employees Worked With
Austin Schneider
