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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,020 Reviews

3,020 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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October 27, 2021

The service at Walters Mercedes is great. J.R. Rodriguez treated us just like family. Thank you Mr. Rodriguez, we appreciate all that you did for us. More

by corkie4corkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this 5-star review! We are so glad that he provided you with exceptional care throughout your visit! He will be honored to know how deeply you valued his service. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that JR and the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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October 27, 2021

I was from out of town and was able to get back on the highway with the support of your Mercedes service department. Mark Interlicchia needs to be commended for for prompt service to expedite my car in to More

by Hastew27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this wonderful review! We are so glad that Mark and the team could get your automotive needs swiftly resolved! He will be honored to hear of your very kind words and to know how confident you are in his efforts. We wish you the safest of travels- on behalf of Mark and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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October 27, 2021

Bought & have had my car serviced multiple times at this dealership. They are always great, professional, & timely. For Service Dept. I would recommend Austin Schneider, he’s really easy to work with, knowl More

by JamieKaeZinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schneider
Oct 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jamie, Thank you so much for your excellent review! We are so glad that Austin consistently provides you and your vehicle with exceptional care! He will be honored to have earned your kind recommendation. We hope to continue serving you and your automotive needs for many years to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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October 26, 2021

Mr Brandon Monaco helped me with the service this time and it was a wonderful experience and he walked me through all the details before and after the service. I definitely would recommend Brandon for any More

by ReneBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Rene, Thank you for taking the time to leave Brandon this 5-star review! Providing thorough and efficient service is so important to us, and we are delighted that his efforts met your satisfaction. He will be honored to have earned your kind recommendation. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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October 26, 2021

Thank you for the amazing service and all of your help. Joseph was beyond great and really attentive. He made sure everything was set and in order. Thanks so much for getting me into a rental while my car More

by Mrsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this positive review! We are so glad that Joseph provided you with great care during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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October 26, 2021

The service at Walters Mercedes is amazing. Never have any issues. Missed out on the car wash because of rain but David even had my vehicle vacuumed. More

by Nelneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star rating! We are delighted that David and the team could consistently provide you and your vehicle with great care throughout your visits. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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October 24, 2021

For my first time there it was great need to go care of me and they answer my question I have a great More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Walter's Mercedes-Benz of Riverside responded

Bella, Thank you so much for your positive review! We are honored that you confided in us with your automotive needs, and we are so glad that Michael and the team provided you with great care throughout your visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

More
October 21, 2021

I've never been a fan of dealer service, but Walter's far exceeds my expectations. I never feel like a customer, but rather a friend or family member. Everyone I have ever worked with there has been great an More

by ODPino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, Cody Burt
Oct 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this 5-star review! We are honored that you continue to confide in us with your automotive needs, and we are thrilled that our team could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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October 21, 2021

Michael Ramos did a superlative job helping us with our 2007 Mercedes SLK. We were able to make a good plan and could not be more satisfied with the quality of service we received. Michael went above and b More

by robertacollen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you taking the time to leave Michael this excellent review! Your safety and satisfaction are our utmost priorities, and we are so glad that Michael provided you and your vehicle with great care throughout your visit. He will be honored to hear of your very kind words and to know that you deeply value his service! Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

More
October 21, 2021

Walter’s Mercedes Benz in Riverside provided an outstanding service, and Austin Schneider is one of the most courteous and professional service advisor I came across in 45+ years of exotic cars own More

by Rob martini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Rob, Thank you so much for your excellent review and recommendation! Providing top-notch service is so important to us, and we are so glad that Austin's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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