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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,027 Reviews
Call Service Center (951) 441-6182

3,027 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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October 07, 2021

J.R Rodriguez was a great help recommend this dealership for great service and speed More

by 1996stories
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star review and recommendation! We are delighted that JR provided you with top-notch service and got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 07, 2021

Excellent and trustworthy. Service advisor Brandon Monaco’s recommendations keeps my 350E in perfect condition More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
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Oct 08, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Brandon this 5-star review! He will be honored to hear of your very kind words and to know how confident you are in his efforts! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know how Brandon and the team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 07, 2021

One Word Describes Walters Service Awesome Cody Burt is the Best. Always explains the service that needs done and keeps you updated the whole Time!!! More

by Kuri699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
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Oct 08, 2021 -

Walter's Mercedes-Benz of Riverside responded

Kuri, Thank you for leaving Cody this 5-star review! Providing quality and efficient service is so important to us, and we are so glad that his efforts could meet your satisfaction. He will be honored to know of your very kind words! We hope that you continue to choose us for all of your future automotive needs. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 07, 2021

Very professional and good attitude. He explained everything regarding the service that was done in my car. More

by tristansurreda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Report | Print
Oct 08, 2021 -

Walter's Mercedes-Benz of Riverside responded

Tristan, Thank you so much for your excellent review! Providing thorough and efficient service is always our goal, and we are pleased that Brandon's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 07, 2021

JR Rodriguiez was very professional and took great care of me while I had my A-Service completed. Thank you JR More

by jeanne.longino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jeanne, We appreciate you taking the time to leave JR this excellent review! He will be honored to know that you greatly valued his service. We thank you for confiding in us with your automotive needs, and we hope to see you again when the time comes for your vehicle's next service. We wish you the safest of travels- on behalf of JR and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 07, 2021

David Greene is very courteous and understanding. He takes the time to make sure every Avenue is inspected and to find the problem. More

by terry galloway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene, Cody Burt
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Oct 08, 2021 -

Walter's Mercedes-Benz of Riverside responded

Terry, We appreciate you taking the time to leave David this wonderful review! Offering thorough and efficient service is always our goal, and we are pleased that David provided you with nothing less. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 07, 2021

The experience at Walters Mercedes was excellent. My car was serviced on time. Joseph Loera did a great job explaining some technology on my car for me! Joseph was kind and very knowledgeable. Thank you for More

by Shaw2bwell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Providing quality and efficient service is always our goal, and we are so glad that Joseph's efforts could meet your satisfaction. It is our pleasure to serve you. We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 03, 2021

The customer service at Walter’s Mercedes Benz is fantastic. The entire staff polite, professional and courteous. Michael Ramos and Brandon Monaco kept me informed on the status of my vehicle and f More

by ZLawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos, Brandon Monaco
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Oct 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Providing thorough and efficient service is so important to us, and we are delighted that Brandon, Michael, and the team could consistently meet your satisfaction! It is an honor to have your confidence and loyalty. Thank you so much for your excellent review and recommendation! We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 01, 2021

Water bins in the Sadies is always a class that everyone there is very receptive to your needs my only problem is I was never told or given a chance to purchase a service contract thank you More

by Fdw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Report | Print
October 01, 2021

Took my car for service . Alex assisted me I was happy with my service and time it took to get my car back More

by Cabrermanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! Providing quality and efficient service is always our goal, and we are delighted that his efforts met your satisfaction. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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