Back

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,998 Reviews

2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
September 12, 2021

A good service get you in and out In the car was washed when what it was delivered get you ride safety back to work More

by gigi60liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Sep 13, 2021 -

Walter's Mercedes-Benz of Riverside responded

Gigi, Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are so glad that our team's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 10, 2021

As always, Mr. Austin Schneider provided reliable and outstanding service. He consistently manages to exceed my expectations even though he has been doing an outstanding job. Thank you.👏 More

by Jesusgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 10, 2021 -

Walter's Mercedes-Benz of Riverside responded

It is always our goal to provide 5-star service, and we are so glad that Austin's efforts consistently meet your satisfaction. Thank you so much for your excellent review! We look forward to continue to provide you and your vehicle with our best care in the years to come. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 10, 2021

Austin Schneider has been extremely professional and helpful with the myriad issues I've had lately with my car. He certainly has been patient and convivial. A rare combination and Walter's is lucky t More

by radbam007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 13, 2021 -

Walter's Mercedes-Benz of Riverside responded

We are so glad that consistently provides you and your vehicle with exceptional care. He will be honored to know of your kind words and that you greatly value his service. Thank you for taking the time to leave him this 5-star review! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 04, 2021

Alex is the best service advisor at Walters. He will take good care of you. He answers all your questions, and he is a friendly guy. More

by sariwantjandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you taking the time to leave Alex this wonderful review! We are delighted that he consistently takes great care of you throughout your visits. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 01, 2021

I brought in my car about a week ago and all I have to say is what a great experience I had. My advisor Joe was super involved with everything and always gave me real honest answers which I really appreci More

by Lazzojosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Providing thorough and efficient service is so important to us, and we are so glad that Joseph's efforts met your satisfaction. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns. Thank you so much for your excellent review! Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 31, 2021

Thankful for this amazing service team at Walters. I was treated so well here, my service advisor was great and definitely helped me and my family. More

by Gabbygabbz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Gabby, We greatly appreciate your positive review! We are so glad that our team could provide you and your vehicle with great care throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 31, 2021

I highly recommend doing business with, Alex. Amazing customer service, and work. My car was due for service and I did not have an appointment. He went ahead and helped me out and got me out of the shop More

by Samlorenzo519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Sam, Thank you for taking the time to leave Alex this wonderful review and recommendation! We are so glad that he provided you with 5-star service and got your automotive needs efficiently taken care of. Your safety and satisfaction are of the utmost importance to us. We hope to see you again the next time you are in need of automotive service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 30, 2021

Cody Burt provided excellent service at Walter's Mercedes-Benz. He was respectful and knowledgeable. I experienced the best customer service and I very much appreciate him. I will definitely be back More

by Roksana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Aug 31, 2021 -

Walter's Mercedes-Benz of Riverside responded

Roksana, Thank you for taking the time to leave us this wonderful review! Providing top-notch service is so important to us, and we are so glad that Cody's efforts met your satisfaction. He will be honored to know that you deeply valued his service. We look forward to providing you and your vehicle with our best care in the years to come. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 28, 2021

JR Rodriguez, provided excellent service. I will be taking my vehicle to that dealership for service 💯. More

by Elizaguilera
Customer Service
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Eliza, Providing top-notch service is so important to us, and we are so glad that JR's efforts met your satisfaction. We are honored to have earned your confidence and loyalty. Thank you so much for your 5-star review! We look forward to providing you and your vehicle with our best care in the years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 27, 2021

Horrible service, took my car in for service and they had me do other things it needed which I understand. But they never fixed the problem I originally took it in for. After having my car close to 30 days w More

by Cesar RAMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Interlicchia
1.0
This rating includes all reviews, with more weight given to recent reviews.
...
90
...