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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,865 Reviews

2,865 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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April 14, 2021

Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive More

by Fancikatpurr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 15, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 13, 2021

David takes care of both my and my wife’s cars with every service. Just got my tires replaced and alignment done. David made sure I got the discount they are running in the tires this month. Great job. More

by Galvin_lu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 15, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this excellent review. We are so pleased that he could consistently be of remarkable assistance to you! Offering top-notch service and deals is always our goal, and we will certainly provide you with nothing less in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 11, 2021

Brandon Monaco was wonderful to work with at Walters Mercedes. Very friendly, professional, and knowledgeable of the services my car needed. I won’t take my Mercedes anywhere else! More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Apr 12, 2021 -

Walter's Mercedes-Benz of Riverside responded

Christine, Thank you for leaving Brandon this excellent review! We are pleased to know that he took great care of you and your automotive needs throughout your visit! It is an honor to have your confidence and loyalty, and we look forward to continuing to provide you and your vehicle with the same 5-star service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 09, 2021

Brandon is always very helpful and accommodating. They do their best to get it right the first time. All of the staff that I've ever dealt with is very pleasant. More

by rsdsg.works
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Apr 12, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this excellent review! We are pleased that he and the team could consistently provide you with the quality service that you so much deserve! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 09, 2021

I had to bring in my 2014 Mercedes Benz GLK 350 for service on Wednesday April 7, 2021. On my way to the dealer I noticed or heard this noise coming from what I thought shocks or structs. After the tec More

by Brakes , Leslie 0822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 12, 2021 -

Walter's Mercedes-Benz of Riverside responded

Leslie, Thank you so much for your positive feedback! We are pleased that our team could get you and your automotive needs thoroughly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 08, 2021

I was helped by Mr. Alex Ramirez at service dept. as soon as I arrived at the dealership he greeted me and quickly discussed my service needs. This time he escorted me to his desk and we went over the More

by A. Gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this excellent review and recommendation! We are delighted to know that he took exceptional care of you and your automotive needs throughout your visit. Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 08, 2021

I had to come in for an inspection on my new car and my service rep was Cody. As always, he is very professional, straightforward and willing to help. I don’t think twice when I have go bring my car in, I More

by migena
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Apr 09, 2021 -

Walter's Mercedes-Benz of Riverside responded

Migena, Thank you for leaving Cody this excellent review. We are pleased that he could consistently be of great assistance to you, and he will be proud to know how confident you are in his efforts! Your safety and satisfaction are of the utmost importance to us, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 08, 2021

Cory Burt has been helping servicing my SLK and R 350. He is always professional and pleasant to work with. Can’t have better service person to work with than Coty! More

by mlshen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Apr 09, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Cody this positive review! We are pleased that he could get you and your automotive needs taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 04, 2021

I am always impressed with the way that I am treated by Mark Interlicchia at Walter’s Mercedes Benz while servicing our vehicle. My family has been a client of Walter’s for over 25 years and my relationsh More

by CTC1960
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review. It is our pleasure to assist you, and we are pleased that Mark could consistently provide you with the quality service that you so much deserve. He will be honored to know how confident you are in his efforts, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 02, 2021

David Greene assisted me fast and got my car in for recall same day and completed with an Uber to drop me off and pick me More

by nicole.jones
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Nicole, Thank you for leaving David this 5-star review! We are pleased to know that he took great care of you and your automotive needs throughout your visit! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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