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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,856 Reviews

2,856 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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March 26, 2021

Amazing work, great service, fast & friendly employees all around. Service and sales always help me when I need it. Third car bought here and always service here as well. More

by Ba875144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! We are so appreciative of your continued business, and we are thrilled that he could provide you with a top-notch experience once again. We wish you the safest of travels and look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 26, 2021

David was professional, friendly, provided great customer service, and reminded me about my coupon. I will definitely request him as my service advisor when I go back. More

by evedavila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! We are pleased that he could be of remarkable assistance to you throughout your visit. He will be delighted to know how greatly you valued his efforts, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 26, 2021

Efficient,staff friendly and service done thoroughly . Service appointment given with no delay. Transportation back to work very appreciated-the driver was nice and timely. More

by Bnriverside
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review. Offering quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 26, 2021

Very competent, professional, efficient, courteous, clean. Very thorough, everyone was well groomed and everyone knew what they were doing. I will recommend this dealership to anyone More

by yvonne58nm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Georgie
Mar 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Yvonne, Thank you so much for your excellent review and recommendation! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction. We wish you safe travels. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 26, 2021

Fast and easily accessible service. Alex was friendly and professional. Facility was clean and appeared to follow covid guidelines. I will continue to have my car serviced here. More

by Winterbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are pleased that Alex and the team could get you and your automotive needs efficiently taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 24, 2021

Fast, friendly and always on top of their game. Great job Walters Mercedes and David for the great service work. See you at my next service. More

by Brojois87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 24, 2021

Best place to service hands down. It’s my first Mercedes and I’ve bought it here so will service it here as well. Even had a discount for me on the repairs. Thank you David. More

by Frankgil212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Frank, We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 23, 2021

Mr. Alex Ramirez helped me for my vehicle service needs. He is a true professional with utmost care for the client satisfaction. He kept me posted throughout the entire process and ensured that the vehicl More

by gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Gupta, Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! We look forward to serving your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 22, 2021

Quick, courteous, and efficient. I was in and out without any problems. Any questions that I did have, Cody was extremely polite and knowledgeable and addressed all my concerns. More

by Nicole_d_heard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Nicole, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Cody was so positive. We look forward to seeing you again when it is time for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 20, 2021

Excellent service. My car hasn't run this good in years. Done on time and communication throughout. I also appreciated the loaner car thst was provided. More

by mjsylvester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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