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Wantagh Mazda - Service Center

Wantagh, NY

5.0
452 Reviews

452 Reviews of Wantagh Mazda - Service Center

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April 28, 2019

Service Dept Everyone in the service dept that I have dealt with over the phone or in person has been very courteous, professional, and knowledgeable. Fair prices More

by Tucker_n_Me1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vin Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Liantonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Vargas
Apr 30, 2019 -

Wantagh Mazda responded

Thanks for the excellent 5-star rating! We pride ourselves on our knowledgeable and honest staff members. We are glad that you had a great experience. Feel free to stop back in if there's ever anything else you need from us!

April 25, 2019

Best Customer Service at a Dealership Service Center I have been to numerous dealers for service over the years for all makes of cars. Wantagh Mazda service was by far the best customer service I receiv More

by Steve J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Wantagh Mazda responded

Thank you for the wonderful review, Steve! We're so glad you enjoyed your experience here at Wantagh Mazda over other dealers. Customer experience is very important to us and we're glad to hear you positive feedback. Thank you for choosing us and we look forward to your next visit.

April 23, 2019

Replaced flat tire quick and easy! Craig and the service team were able to get me in and out very quickly after I ran over a pothole this morning and had a blowout. They have always ta More

by NJP548
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Wantagh Mazda responded

Thank you Nick! We are glad to know we could quickly help you out! If there is anything else we can do, please let us know. Thank you!

April 17, 2019

service Bought the 2016 mazda 6 at the dealer. I realized after two weeks my inspection had expired. Called and spoke to Liz. I told her of my urgency. They More

by jpaulan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service
Apr 19, 2019 -

Wantagh Mazda responded

Thank you for sharing your experience with us! We're glad we were able to service your Mazda in a timely manner. Customer service is our specialty! Thank you for choosing us and we look forward to your next visit.

April 17, 2019

Sloppy Went in for simple oil change. As a car guy, I checked under the hood that night to find oil was spilled on top on engine cover near oil fill cap and More

by F. Alive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristie Vargas
May 14, 2019 -

Wantagh Mazda responded

Hello. Thank you for taking your time to leave this detailed feedback. We pride ourselves on our meticulous attention to detail, so please rest assured that even minor incidents such as this one are not the norm here at Wantagh Mazda. We truly apologize for this uncharacteristic slip-up. The matter has already been addressed with our service team, and we have used your valuable feedback to work to improve our training and quality control procedures here. If you have any further questions or concerns, please feel free to reach out to our General Manager, Vin Vergara at (516) 826-7788 ext. 336. Once again, thank you for your feedback. We hope that you might give us another chance to regain your trust when you need service in the future. We are confident that you will be pleased with the service we regularly provide to all our customers.

April 15, 2019

Great service! Best service ever! I didn't even buy my car at this dealership and they treat me like gold🌟 Loaner car, last minute emergency and they handle it all More

by JustJack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Vargas
Apr 17, 2019 -

Wantagh Mazda responded

Thank you for the 5-star review! We are thrilled to know we could provide such a great visit for you. Please let us know if we can help out again in the future.

April 12, 2019

Another reason to buy from Wantagh mazda The service Dept at Wantagh Mazda is amazing and truly customer focused. I needed a NYS inspection.. Craig, christy and Gary found time to accommodate More

by Dannyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gavin, Kristie Vargas
Apr 16, 2019 -

Wantagh Mazda responded

This is the type of feedback we love to get! We are happy to hear that Craig, Christy and Gary provided you with good customer service and helped get you in for service. We truly do appreciate your kind words and compliments. We look forward to working with you again in the future!

April 02, 2019

total satisfaction, great experience did all work asked for, did not try to sell me something i did not need,friendly and fair, courtesy car was waiting for me that was new, clean and had More

by joeanng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Wantagh Mazda responded

We are very happy to hear that you had such a pleasant experience with us! We strive to make sure our customers always leave happy! Thank you for taking the time to leave such great feedback!

March 06, 2019

Wantagh Mazda Service Dealing with Gary is always a pleasure. He goes out of his way to make sure you are satisfied and happy this is a top dealership More

by Happy driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Liantonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gavin
Mar 08, 2019 -

Wantagh Mazda responded

It is always awesome to see you, and we can't tell you how much we appreciate you stopping by with your vehicle. We are glad we could fix it in a timely manner. It was a pleasure to see you and hope you will come back to see our service team again. Have a great week!

March 03, 2019

Service at Wantagh Excellent customer care by Craig R. AS Mngr. I was promptly greeted with such precision concerning the issue I presented with. I was kept informed as More

by Car girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chiari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric- service tech
Mar 05, 2019 -

Wantagh Mazda responded

Thank you for the wonderful review and the excellent ratings! We are happy to hear that you had an excellent experience at our dealership. We hope that we have earned your business in the future.

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