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Wantagh Mazda - Service Center

Wantagh, NY

4.9
466 Reviews

466 Reviews of Wantagh Mazda - Service Center

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January 27, 2018

Not what I expected Well, the staff at the counter very helpful, the recall was honored , but my requests were not honored . I asked for my sunglasses and glove compartme More

by Maynor5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Gavin
Feb 10, 2018 -

Wantagh Mazda responded

Hello. Once again we apologize for any miscommunication on our part. Thank you for emailing with me privately and allowing me to correct this issue, as we had in fact believed that we had communicated the results of your requests to you via phone message and through notes on your receipt. That was our error to not make sure we had spoken to you directly prior to completing your service. Thank you once again for your understanding and for saying that you will come back and give us another chance to service your car and provide you with our usual high level of customer service. Sincerely, Vin Vergara General Manager Wantagh Mazda

January 20, 2018

Service with a smile Wantagh Mazda has the most efficient, friendliest most professional service department team I’ve ever dealt with. I had zero wait time to get written More

by mmorein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Vargas
Jan 23, 2018 -

Wantagh Mazda responded

We're very pleased to hear that we were able to provide you with fast and friendly service! We're glad that we were able to fix all of your car troubles, and hope we can help next time you need it!

January 19, 2018

Always perfect!!!! The crew at Mazda always does a great job! Gary Gavin is a true professional always helping me get the best value and service. As an owner of Mazdas More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gavin
Jan 23, 2018 -

Wantagh Mazda responded

We truly appreciate the continued loyalty, Kathy! We hope we can continue servicing you for years to come, and we're definitely looking forward to your next visit!

January 19, 2018

Always courteous and professional. Great customer service. Always courteous and professional. Great customer service compared to other car service dealers I have dealt with. Overall very satisfied with Wantagh More

by davep2001us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gavin, Kristie Vargas
Jan 23, 2018 -

Wantagh Mazda responded

Dave, we're very happy to hear that we were able to give you a satisfactory experience! We hope that we can see you again in the future!

January 15, 2018

Chicken salad out of chicken mirror My wife’s CX-5 mirror was vandalized. Gary went to another dealer to get parts and had it fixed while I waited for a great price. More

by WMAGTV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gavin
Jan 17, 2018 -

Wantagh Mazda responded

Thank you for the positive feedback and taking the time to leave a review. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Gary. If you need anything else, please come back and see us again.

January 11, 2018

Excellent service! I recently brought my CX-5 in for service. When I arrived (15 minutes before they were even open), I was greeted warmly by Craig and another young wom More

by Liane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Wantagh Mazda responded

We're pleased to hear Craig and the team went out of their way to give you a great experience, Liane! We're glad we were able to help, and we'd love to see you back here again!

January 05, 2018

Oil Change and State Inspection Came in for service and waited. Quick turn-around. Kristie advised what was needed and gave me a great loyalty discount. This is my 4th Mazda at this More

by WMAGTV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Vargas
Jan 08, 2018 -

Wantagh Mazda responded

Wonderful to hear! Thanks so much for the continued support of our dealership and glad you were satisfied with your service! Let us know if there is anything else we can do for you and we look forward to your next visit!

January 03, 2018

Great service Came in for first OIL change and mentioned streaking wipers and they replaced them no questions asked. They even replaced the rear wiper as well. Abov More

by HatMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Liantonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Vargas
Jan 05, 2018 -

Wantagh Mazda responded

Thank you for coming in to see us! We are glad to hear that your recent visit for service was a good one. If you need anything else, come back and see us again!

December 31, 2017

Family operated, reasonable pricing and quality service. Wantagh Mazda is a family operated dealership that has mad a commitment to provide top quality service at reasonable prices. Over the last 10 years of More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Stella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim in the Service Department, Gary Gavin
Jan 03, 2018 -

Wantagh Mazda responded

Joe, thank you so much for the wonderful review and recommendation! We couldn’t be happier to hear that you're satisfied with your experience with us. Your loyalty to us here at Wantagh Mazda is outstanding! We truly appreciate your continued business and kind words about the service and sales departments. We pride ourselves on our knowledgeable and helpful staff members, like Gary, Joe, and Jim, and we are delighted to hear that they always provide great car buying and servicing experiences for you. Whether you're buying a car or servicing it, we are proud to be your dealership of choice. Thank you for taking the time to let us know how we're doing. We truly value your business and look forward to seeing you on your next visit! Thanks again!

December 27, 2017

service for first year Outstanding service every visit; three so far for my one year old Mazda 3 Hatchback include two oil services and NYS Inspection. Courteous and friend More

by carnutphil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bonavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

Wantagh Mazda responded

Thank you so much for the resounding compliments, Phil! We're always happy to service any car that comes to our drive, and we're pleased to hear that you are continuously satisfied with the team's efforts. We look forward to helping you even more in the future!

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