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Wayne Akers Ford
Lake Worth, FL
5,006 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 PM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,006 reviews
November 19, 2025
This was the worst experience I’ve ever had with a car service department. They misdiagnosed the problem with my 2019 ford fusion hybrid vehicle. Then charged me trumped up prices for several parts that w service department. They misdiagnosed the problem with my 2019 ford fusion hybrid vehicle. Then charged me trumped up prices for several parts that was not even the original problem. They finally got ford engineers involved and told me that the problem was the hybrid battery. The service advisor named Yovonne (Gio they call him there) didn’t give a xxxx and blew smoke up my xxx in every conversation. He originally told me that the hybrid battery was fine. Then wanted to charge me $8,800.00 for a hybrid battery OMG!! My car was there for 9 months. I had to pay over $3,000.00 to get my car back without being repaired. I drove the car to them but had to get it towed back home for another business to finish the repairs. Please don’t go to Wayne Akers Ford in Lake Worth Florida. Yovonne Felix is the worst service advisor on the planet. A reputable service provider diagnosed and repaired the issue in less than two hours. Wayne Akers ford robbed me. The service advisor(Yovonne Felix) charged me on his behalf due to him working on commition. That is disgraceful More
by andreingraham
November 19, 2025
Yankiel is the best! Great guy and great service. Always making sure the customer is happy Great guy and great service. Always making sure the customer is happy More
by JIMMYDISCIASCIO
Verified CustomerNovember 18, 2025
Excellent service all around. Picked up and dropped off vehicle at my house. First class. Picked up and dropped off vehicle at my house. First class. More
by ATMIKO
Employees Worked With
November 18, 2025
Great service always with you yovonne Felix very grateful well recommend as I used him before. well recommend as I used him before. More
by Svilla1
Employees Worked With
November 18, 2025
Wayne Akers Ford was vary professional, they took care of the issue with no questions asked. the issue with no questions asked. More
by SKUMTONY420
Employees Worked With
November 18, 2025
We had a great experience. They were understanding, honest and take pride in making their customers happy. They were understanding, honest and take pride in making their customers happy. More
by MEGAN
November 18, 2025
This was the worst experience I’ve ever had with a car service department. They misdiagnosed the problem with my 2019 ford fusion hybrid vehicle. Then charged me trumped up prices for several parts that w service department. They misdiagnosed the problem with my 2019 ford fusion hybrid vehicle. Then charged me trumped up prices for several parts that was not even the original problem. They finally got ford engineers involved and told me that the problem was the hybrid battery. The service advisor named Yovonne (Gio they call him there) didn’t give a xxxx and blew smoke up my xxx in every conversation. He originally told me that the hybrid battery was fine. Then wanted to charge me $8,800.00 for a hybrid battery OMG!! My car was there for 9 months. I had to pay over $3,000.00 to get my car back without being repaired. I drove the car to them but had to get it towed back home for another business to finish the repairs. Please don’t go to Wayne Akers Ford in Lake Worth Florida. Yovonne Felix is the worst service advisor on the planet. A different company diagnosed and repaired the issue in less than two hours. More
by andreingraham
November 17, 2025
Excellent' I always have an excellent experience when I come to Wayne Akers Ford. Would recommend to anyone needing service or sales come to Wayne Akers Ford. Would recommend to anyone needing service or sales More
by KGOATLEY
November 17, 2025
Very helpful and courteous Salespeople great I would recommend this dealer to anyone for great deals recommend this dealer to anyone for great deals More
by BOOANDSOPHIE2
November 17, 2025
We take our fleet to the Wayne Akers team because they are friendly, fast and communication skills are top notch. are friendly, fast and communication skills are top notch. More
by deemplbg
Employees Worked With
