Wayne Akers Ford

They show great value toward every client. They are team oriented. It's still a business but a a customer you can feel the sender of family. They are team oriented. It's still a business but a a customer you can feel the sender of family. More

Excellent customer service and convenience was greatly appreciated. It’s great to see that there are still professional employees. appreciated. It’s great to see that there are still professional employees. More

Erik is exceptional and went above and beyond to ensure that I was informed throughout the entire process as to what could and what would end up needing fixing, including details regarding pricing, parts a that I was informed throughout the entire process as to what could and what would end up needing fixing, including details regarding pricing, parts and priorities. He went above and beyond to work with the rental car associations to make sure I had a car, even to the extent of staying late and offering to pay for an Uber (I couldn’t find my recent proof of car insurance, which he helped me with as well). When I wanted to get a diagnostic on all the electrical and other issues with my car, he recommend staring with a couple issue that once solved ending up taking care of the others. Instead of taking advantage of my lack of car mechanics, he ended up saving me money and he explained things in a way I could understand. He also responded to questions that did not directly involve his area such as how to get a car title. Make sure you ask for him if your got there and you know you will be given the greatest care! More

Good service, just a bit too costly, not sure tires rotated are well balance, is revising it cost extra? rotated are well balance, is revising it cost extra? More

Made an appointment. Dropped off truck on Tuesday. By Saturday they had not done the diagnostic yet. Called and text multiple times with no response. Do not know what the Dropped off truck on Tuesday. By Saturday they had not done the diagnostic yet. Called and text multiple times with no response. Do not know what they are doing. Absolutely terrible service. Will never use this dealership for anything in the future More

Post-sale support is lack thereof. Any questions you have, just get a runaround when thing to contact someone. Either you get sent back to your salesman who doesn’t respond or you get Any questions you have, just get a runaround when thing to contact someone. Either you get sent back to your salesman who doesn’t respond or you get transferred to another dept and go to voicemail. More

Khristain Ramirez is a very good customer service representative From the time I scheduled the appointment, arrived at the Service Center and when Khristain said that my truck was ready. Khristain representative From the time I scheduled the appointment, arrived at the Service Center and when Khristain said that my truck was ready. Khristain kept me informed on the progress More

Very professional and helpful everything is being taken care of all of the vehicles inspections seem up to date care of all of the vehicles inspections seem up to date More

Things were done in a timely manner. I didn’t even get to finish my book. Everyone was very friendly I didn’t even get to finish my book. Everyone was very friendly More

Everything was great when I went we had no issues service was good got me in and out in a timely manner was good got me in and out in a timely manner More