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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,412 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,412 reviews

March 29, 2023

Keanna and Alexandra were determined to see me happy, which I was not when I discovered that Ford Pass points issued in Canada may not be used in a U.S. dealership. More

by RDOMINICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keanna Bethenselvy
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Mar 29, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 29, 2023

Yovonne Felix was very helpful. I am newer to owning a vehicle with a warranty and he took the time to explain what my warranty covers and didn’t cover on my F-150. Anyone that need More

by Tsusko14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 29, 2023

First visit from a Repair man to my home driveway! He checked my car out, right on time, and told me I would be hearing from the dealership regarding the repair when the part came in! More

by BNBPOOLE
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the young man’s name
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Mar 29, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 29, 2023

Ford Hard working to help with the needs of purchase a van. Great customer service, More

by REFINETLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Perez
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Mar 29, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 29, 2023

Service department terrible attitude and customer service skills. Parts department, lacking customer information would have never known my parts were in and less I took it upon myself to call and fin More

by Oceanreefllc.southfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 29, 2023

I was in the process of shopping around for a vehicle when I stopped by Wayne Akers they had a large selection and did not pressure me , after about 10 minutes a salesman asked if I liked anything.I was More

by SHARKIESATTACK
Recommend Dealer
Yes
Employees Worked With
Ray Ragwah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
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Mar 29, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 29, 2023

This service center has lost its consideration for their loyal customers ever since it changed ownership/management. More

by Erasmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hutchersion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
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Mar 30, 2023 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Mar 31, 2023 -

Erasmo responded

What’s done is done. Wayne Akers Ford had plentiful opportunity to do right and it failed to do so. On more occasions than one. I was the fool for coming back to this service center after my previous experiences. No more. Three times a charm.

March 29, 2023

They did what they said they would do when the said they would do it. That is amazing in this day and age with dealerships More

by JORDAN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 29, 2023

I bring my car in when needed oil change tires and this week engine light was on so I brought it in. They took care of the problem. More

by Joan Holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Wayne Akers Ford responded

Great to see you back with us again, Joan!

Mar 31, 2023 -

Joan Holland responded

I hope not until my oil change ha. See you then

March 29, 2023

They could not help me get a quote on tires or on my 75,000 mile service More

by Izzy0130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Toussanit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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