Back

Wayne Akers Ford

Lake Worth, FL

4.5
4,400 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

Directions

By Type

Showing 4,400 reviews

January 26, 2023

They should return vechile clean inside and out when it's in for repairs it could be better More

by JERABUDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

January 26, 2023

Customer for years, I will never go back Brought vehicle in for alignment and price was always in the $200 range. Told vehicle was ready and given an $800 bill. Never advised about the price and told it wa More

by Eddie.Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Eddie.Phillips responded

What happened to you guys, you were one of the best dealers in town at one point.

Jan 26, 2023 -

Wayne Akers Ford responded

Eddie. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

January 26, 2023

Recibí un excelente servio con mi vehículo yo no tuve que pagar por que ellos utilizaron mi garantía More

by FAUSTOMORE05
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 26, 2023

They did a good job. They were off by 3 days for the pick up. Was suppose to be done on the 19th of January was done on the23rd of January. More

by marktabois1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dennis rugierio
Jan 26, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

January 26, 2023

Service advisor was a smart xxx, very disrespectful and mocked me when I asked wuestions., car interior and steering wheel covered in oil. Mats ruined. Car was dirty and McDonald’s trash inside. I My hand More

by JUPITERLAUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Wayne Akers Ford responded

Without your information, we cannot properly correct any issues you are experiencing. We must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 25, 2023

After noticing a loud front end rotating noise i had my tires rotated at discount tire vendor last thursday. Jan 23rd I went to your dealer for the oil change and somehow without my request they rotated my More

by Ladegoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Hoffman
Jan 26, 2023 -

Wayne Akers Ford responded

Without your information, we cannot properly correct any issues you are experiencing. We must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jan 26, 2023 -

Ladegoyo responded

Jose orozco. 10 am appointment on monday january 23rd. Don't worry I am not using your services anymore. Nothing else is necessary.

January 25, 2023

Great service in express lane and customer care 👌 by service advisor Keana Barthelemy. Give her a pay raise. More

by PGMAN5151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keana Barthelemy
Jan 25, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 21, 2023

One of the best dealerships I go to, they have good costumer service and nice personality’s. More

by MARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Hernaiz, Darlene Perez
Jan 23, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 21, 2023

It was a good experience with Orlando and Derrick from getting to the final numbers and all the way through financing. More

by JESSICA.KELLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Lawernce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Jan 23, 2023 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 21, 2023

My service manager arranged for my car to be done fast since I was waiting. That was spot on service and very much appreciated. More

by toddzegel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

...
252
...