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Wayne Akers Ford

Lake Worth, FL

4.5
4,406 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,406 reviews

November 10, 2022

Don’t waste your time! Had the same problem fixed 4 different times! Still is making noise and running bad! Waiting on my new Toyota Tundra!! More

by HAYCHICK345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com. We hope to hear back from you soon.

November 10, 2022

Service is always fast,thorough and Professional. Your service people Are friendly and accommodating. Always a pleasure bringing my lease to them for service. More

by RTS1042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
Nov 10, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 10, 2022

Rolando is amazing. He went out of his way to help have a fast and smooth transaction More

by ANDYJOLIVERA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Perez
Nov 10, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 09, 2022

Would never use this dealership again. They never answer the phone. They don't return calls when left messages. The service department doesn't care about your time, only theirs. The servic More

by Former Ford Customer
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Nov 09, 2022 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com. We hope to hear back from you soon.

November 09, 2022

Keana has great customer service . Shes a wonderful advisor the dealership was clean and well organized More

by Shakiyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana B
Nov 09, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 09, 2022

Made an appointment for a oil change at 8 am . .2.5 hour wait with a appointment... was given a estimate of 109.99. I have 3 cylinder car. That takes 4.3 quarts of oil.so yeah the price was over t More

by Jeepman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com. We hope to hear back from you soon.

November 08, 2022

Awesome experience as always! Car was promptly serviced while I waited. This is my go to dealer! More

by MARTKATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 07, 2022

All the people that helped me with my Ford fusion or polite and efficient. Overall, it was a very excellent experience. I will definitely pass the word to all my friends about how good you guys did. More

by mlugolini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hobgood, Joshua Nieves, Erik Hoffman, Selena Cellich, Carlene Pool, Daniel Abrams
Nov 07, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 06, 2022

The Staff is very friendly ! The service is wonderful ! The courtesy that is offered is amazing !keep up the good work ! More

by Wmcls7172
Customer Service
Recommend Dealer
Yes
Employees Worked With
Keana
Nov 06, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 05, 2022

Best Dealership to have service in. Fast and affordable. Ben Buchanan is an excellent advisor that añways helps me with everything in my car More

by YERIKAVILLA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yerika Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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