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Wayne Akers Ford

Lake Worth, FL

4.5
4,411 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,411 reviews

October 07, 2022

My car only need change the turbo, but the diagnostic was change engine. I’m sorry More

by Leslie Seymour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Wayne Akers Ford responded

Thank you, Leslie. Your feedback has been provided to the team and they will be following up with you directly. Enjoy the day.

October 07, 2022

Everyone was very friendly Erik Hoffman was excellent great job and a very pleasant experience More

by SUZIW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Oct 07, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 06, 2022

I went to the dealership to get my car serviced. The advisor suggested I replace my tires; so I did. More

by colonubaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hobgood, Erik Hoffman, Selena Cellich, Marie-Carla Tabuteau, Alyssa Malave, Daniel Abrams
October 06, 2022

Shortest buying experience. Darlene and Steve are very efficient and professional with their approach. They got us in and out ! More

by JOYDEEPROY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gilmour, Hector Hernaiz, Darlene Perez
Oct 06, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 06, 2022

It’s good , but i don’t think they have the mechanics that take pride in there work More

by BASS112460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Wayne Akers Ford responded

We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

October 06, 2022

Managers were great and Hector answered my calls throughout the year process. Our sales person was hard to understand though and didn’t do a great walkthrough of features when we picked up the car. More

by CHANMANV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Chacana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Hernaiz, Darlene Perez
Oct 06, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 06, 2022

Service technician Yovonne excellent to work with communication with me was excellent and made my experience comfortable More

by Gszafaryncoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 06, 2022

They are overall Horrible they never answer the phone customer service is nasty rude & they don’t care about your conserns ohh & the wait for your car is obnoxious 4 months More

by Cf5616621964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ruggiero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Grosso, Casey Greatorex
Oct 06, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 06, 2022

I moved after I bought my car and now live an hour away from Wayne Akers Ford but I still come there to get my service work done. I like the way I'm taken care of and the never have a worry because everyth More

by Michele Coletto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Wayne Akers Ford responded

Wow! Now that is dedication, Michele! We appreciate your loyalty and kind words and hope to see you again soon.

October 05, 2022

Everyone was very nice and got my car in and out with what needed to be done More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keana
Oct 05, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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