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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,411 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,411 reviews

September 28, 2022

Service rep yankeil was very helpful, understanding and new all about the recall of my suv. Nice work More

by EMJAY6205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 27, 2022

The experience was just great. From the call to make an appointment to when I went to pick my car up. The service guy was very helpful and friendly and the cashier was a sweethear More

by Guillermo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
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Sep 28, 2022 -

Wayne Akers Ford responded

Your endorsement is appreciated, Guillermo. Enjoy the day.

September 27, 2022

Our issues were resolved and we are extremely happy with the service Ben and his crew provide. Thank you for a great job More

by BOB@ROBERTMSHALHOUB.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 27, 2022

I'm still waiting for the dealership to schedule to have my transmission examined after an extensive amount of time. The time left on my warranty is dwindling and yet the dealer who sold and services my tru More

by IANSTANLEY
Recommend Dealer
No
Employees Worked With
I don't think it's a single employee.
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Sep 27, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 27, 2022

Eric Hoffman dealt with me in a truly professional manner even considering that I was a few hours late for my appt. My truck was repaired with 24hrs More

by Brent.lapointe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Alyssa Malave
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Sep 27, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 27, 2022

Dealer ok fixed radio it only works for one day now I have to come back More

by HYBRYRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Report | Print
Sep 27, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 26, 2022

Carlie serviced our 2022 Ford Edge and explained all that he had done and when we would need to come back for the next check up. More

by blessedbygrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlene Pool
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Sep 26, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 23, 2022

Darlene and Guy were amazing. they were extremely helpful with my new truck I would recommend them to everyone. More

by Stovall_brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Michel, Darlene Perez
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Sep 23, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Sep 24, 2022 -

Stovall_brian responded

I had a a great expectancies at Wayne Akers Ford. The staff was very Courteous and kind. I feel that Darlene Perez, Diego Torres, and Guy Michel Done a wonderful job, they took excellent care of me and my needs. I would recommend Wayne Akers to everyone and I’m going to spread the word to people that are wanting to buy a new vehicle to go to Wayne acres for their vehicle. And tell them to speak with the Darlene Perez, Guy Michel and Diego Torres.

September 23, 2022

Very professional the team, everyone knew that they were talking about, great customer service. Thanks you More

by RAFAEL16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Willoughby , Darlene Perez
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Sep 23, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 23, 2022

Friendly service advisor and did everything he said he would in a timely way, thanks Jack More

by y
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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