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Wayne Akers Ford
Lake Worth, FL
4,506 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,506 reviews
August 20, 2022
Good communication with me about the process my 2014 high mileage edge had to be patched up. Nice when many people were wanting fast service- thank you! mileage edge had to be patched up. Nice when many people were wanting fast service- thank you! More
by SUZANNEKERCE
Verified CustomerEmployees Worked With
I do not remember but she is not pictured - was a black lady
August 20, 2022
caroline is great and knowledgeable~! Really helps me when I need it. Very pleased with the customer service! Really helps me when I need it. Very pleased with the customer service! More
by nicolettederrevere
August 19, 2022
They cracked the glass on the window of my car while it was in service and then tried to blame me. They replaced it and reimbursed me, but I definitely do not want to go back. was in service and then tried to blame me. They replaced it and reimbursed me, but I definitely do not want to go back. More
by Md
August 19, 2022
I brought my truck with a tear end noise and they said it was the driveshaft and right rear axle. All this was supposedly replaced but the noise still there. So I don’t know if the parts were replaced or dia was the driveshaft and right rear axle. All this was supposedly replaced but the noise still there. So I don’t know if the parts were replaced or diagnosed incorrectly. I have left 2 messages with Erik service advisor that wrote my work order but have not heard from anyone yet. My truck is a 2021 F-150 with 36k miles. I would love to hear from someone to have this taken care of… Dan Schmitt 561-374-2221 More
by DAN.SCHMITT
Employees Worked With
Erik Hoffman
August 18, 2022
Good service great customer service. Clean facilities. Alway on time with their business. Service technicians go above and beyond Clean facilities. Alway on time with their business. Service technicians go above and beyond More
by BRUHIER68
Employees Worked With
August 18, 2022
Very good service! I needed a new tire and they had one I needed! Thank you! I’ve been coming there for years! Thank you! I needed a new tire and they had one I needed! Thank you! I’ve been coming there for years! Thank you! More
by BEVYMYTURN1
Employees Worked With
August 18, 2022
Thought everything went well we ran into a problem trying to get the tauno cover. We got the truck on August 3 rd but the rep didn’t order the cover until August 9th. I felt I had to bother him every day to to get the tauno cover. We got the truck on August 3 rd but the rep didn’t order the cover until August 9th. I felt I had to bother him every day to check if it was in. Then he said this is making the him & the dealership look bad and we maybe should have ordered it ourselves and then brought it in to install. We would have but he said go online, screenshot the one we wanted and he would take care of everything. The way the cover was on the ford website made it also sound like the rack bar was included along with install plus $50 but that was not the truth. I’m so frustrated with bait and switch and not getting answers in a timely manner I gave up pestering the salesman. For a truck being so much money ($65000) u would think he could have thrown in something for the poor response time and my husband installed it himself due to his time availability to get it done at Wayne Akers.. file:///var/mobile/Library/SMS/Attachments/ac/12/3F5BE353-1049-41C7-BEF5-9C5C01F05410/68125343398__BE058F27-AF17-4E11-885C-154668E70E88.HEIC More
by SUSAN-GOODMAN
