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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,506 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,506 reviews

August 13, 2022

Good morning Went there because my SUV need it The serviceDid great job in my suv did a great job good people More

by Angel corona
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Malave
Report | Print
Aug 15, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 12, 2022

Great Service staff and team especially their Service Advisor Yvonne Felix. Thank you for all your help. More

by TNC_1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 12, 2022

Very friendly and extremely friendly crew working there. They were super professional and fast. It reminded me of my local small town dealership in Upstate NY when I lived there. Will definitely buy more fr More

by GOLFERJAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Corey
Other Employees : Phillip Simon, Daniel Burnet
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Aug 12, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 12, 2022

I would recommend this dealership service department. The service director, mr Lenny Bashfrod provided excellent customer service More

by renesexton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Bashford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 12, 2022

I will recomendáis dealership for anything you want to change oil and When It is very good guys More

by Emmalbedoyac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hobgood, Joshua Nieves, Erik Hoffman, Selena Cellich, Alyssa Malave, Daniel Abrams
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Aug 12, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 12, 2022

Happy about getting car repaired but very unhappy being charged $200 diagnostic fee that was not removed even though you did the repair. More

by heatfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Selena Cellich
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Aug 13, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Aug 13, 2022 -

heatfan responded

Car Adams 561.389.2115 heatfan0021@gmailcom It’s simple really, no diagnostic charge should have been applied since you actually did the repair. It literally takes seconds to plug into the OBD to receive code outputs. I had already did that with my FIXD device. And $200 to diagnose is ridiculous and greedy.

August 12, 2022

they make a good job. the services was fast and my car running like New again. More

by TOMAS_1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Vanhof, Alyssa Malave
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Aug 13, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 12, 2022

My salesman Russ is the only reason why I come to this dealership. I do not care for the service center. More

by ARRBY222
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Hernaiz
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Aug 13, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 12, 2022

They have a great customer service department. Erick tend to my car and got everything done. Super satisfied with the service. More

by ricky27castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Report | Print
Aug 13, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 10, 2022

Fabulous. Service was done in the time that qas quoted to me. And the price quoted as well More

by ERIKHOFF88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Selena Cellich
Report | Print
Aug 10, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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