Wayne Akers Ford

Came down to Florida to our condo , our SUV broke down while my wife was shopping she called and had it brought to Wayne Akers they repaired the vehicle in a few hours and she was good to go saved our vac while my wife was shopping she called and had it brought to Wayne Akers they repaired the vehicle in a few hours and she was good to go saved our vacation. We have been customers since 2015 great service, great people I highly recommend this dealership. More

Great knowledge and service with a prompt customer service to the issues of the vehicle. service to the issues of the vehicle. More

I’m new in the area and wanted to establish a service center for my ford vehicle. At first I was impressed with Yankil service rep. I went in for a oil change and W A multi point inspection of my vehic center for my ford vehicle. At first I was impressed with Yankil service rep. I went in for a oil change and W A multi point inspection of my vehicle. After waiting for an hour and a half I sought out the service rep to find if my vehicle was ready. I was told my lug nuts were swollen and the mechanic could not take off my wheels to my pick up. The term was swollen lug nuts 😳😐. I asked to explain. I was told that a 21 mm socket wouldn’t fit and they would have to use a 22mm ? Frustrated I asked that my vehicle be brought out to leave. Yankil said the mechanic that couldn’t get my wheels off were test driving my truck for a brake issue. Very frustrated I asked why is the mechanic test driving for a brake issue if he can’t even get a wheel off to rotate the tires. Extremely frustrated it seemed like the mechanic didn’t want to work rather drive around in my vehicle with a/c cranking, how could he hear any brake issue. I paid the $90 for the oil change and never got my tires rotated or a multi point inspection. While I was waiting earlier I spent a couple hundred on seat covers & a lense got a directional. I was extremely dissatisfied with the BS from the service I canceled my orders for the extras I purchased for my truck. I drove up to the dealership to make my appointment. Saturday morning I got up early to leave for my 730 am appointment. Turned out to be a waste of my Saturday . By the way, when I got home I put a deep welled 21mm socket on my so called swollen lug nuts. It worked fine no issues. I think you have a lazy mechanic who may only like to work on brand new cars. Idk but what a drag More

Very friendly and helpful staff. Super willing to help when wasn’t much inventory and went out of the way to make this deal! Super willing to help when wasn’t much inventory and went out of the way to make this deal! More

Impressed with how quickly they completed my service. Waiting area is clean and comfortable. Will return. Waiting area is clean and comfortable. Will return. More

the staff was very friendly and professional. Explanation regarding my vehicle I could understand. Both cashiers were friendly and very helpful. Best of all, clean waiting room and hot coffee! Explanation regarding my vehicle I could understand. Both cashiers were friendly and very helpful. Best of all, clean waiting room and hot coffee! More

It is the dealership that my family and I have many years of business relationship. I am always very pleased with the service and the promptitude. I know I can always go back when car needs taken care of. of business relationship. I am always very pleased with the service and the promptitude. I know I can always go back when car needs taken care of. More

Day I brought my car in for service I was told Service team was in a staff meeting- I was asked to wait until the meeting was over My husband saw two offices occupied with 2 workers in each office and ta team was in a staff meeting- I was asked to wait until the meeting was over My husband saw two offices occupied with 2 workers in each office and talked someone into to helping us The service tech who worked on my car helped themselves to personal items without my permission Was told I need to pay for additional work (recall items-seat belt/ airbag) More

Great customer service. They really listen to your needs in a vehicle and they provided me with a safe vehicle for my daughter They really listen to your needs in a vehicle and they provided me with a safe vehicle for my daughter More

Very good timing for our needs despite the amount of work that needed to be done and the approval process that was needed. Thank goodness for the extended warranty. that needed to be done and the approval process that was needed. Thank goodness for the extended warranty. More