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Wayne Akers Ford

Lake Worth, FL

4.5
4,501 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,501 reviews

July 04, 2022

It was great they were able to fix my car same day on a holiday weekend so happy More

by QueLoQue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know any name
Jul 09, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 04, 2022

So professional & polite ask all the write questions an they lisen to you in & out in short time More

by dennisecallahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 02, 2022

Great Service and Staff that always takes care of my Vehicle Servicing needs..Thank you Yvonne Felix my Service Writer for always helping me. More

by TNC_1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 02, 2022

Brought my can in for 2 issues: 1. When my phone is plugged into the media hub my phone is immediately disconnected. A media hub is needing to be replaced- NOT DONE 2. My extra light More

by COLBY9653
Friendliness
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Wayne Akers Ford responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 02, 2022

Very helpful. Clean and considerate. Everyone I dealt with was professional, courteous and helpful. In all a very pleasant experience. More

by bill.perry
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
Jul 02, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 02, 2022

Had a appointment to get a estimate, she answered all my questions and help me understand what my next steps were. Ordered parts and got my car scheduled in for repairs. She made it so easy More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Greatorex
Jul 02, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 02, 2022

Very professional and knowledgeable about the car I purchased, thank you so much and i would definitely go back to this dealership. More

by GISSELAMIAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Roman, Hector Hernaiz, Darlene Perez
Jul 02, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 01, 2022

Frank is always kind and takes great care of me whenever I bring my car in ! More

by CHECREE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Jul 01, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 01, 2022

Everything was taken care of within the time promised. We had a great service advisor More

by PETE20052
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 01, 2022

Went for recall service. I was there early am. Service was good and was completed the in timely manner. More

by CYNDCBRACKENBURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

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