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Wayne Akers Ford

Lake Worth, FL

4.5
4,397 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,397 reviews

March 20, 2022

Great customer service. Rides to work or home so you don’t have to wait. Ford pass money so last service was free. More

by KIMBERLEY05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 20, 2022

OK the where very good and fast at what they do thank you and keep up the good work 👏 More

by LFRENCHY46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Ragwah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Mar 21, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 20, 2022

The service department needs to answer their phones. My last visit I was under a time and I couldn’t get a hold of the service department after trying several times to keep tabs on the time the car wou More

by Snoopske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 19, 2022

Ben was excellent, always in contact with me to keep me updated about the repairs. Excellent work and fast. More

by CMMC58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 18, 2022

Been going to Wayne Akers Ford for years for car-purchase and service...never a problem! Friendly, knowlegeable, professional staff throughout. More

by markhamsatlantis
Recommend Dealer
Yes
Employees Worked With
Frank Nieves, Faith Vanhof
Mar 21, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 18, 2022

Service advisor Jim Domino was excellent. Very kind and helpful He took care of all the issues i was having with my vehicle. More

by pnordst1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Mar 21, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 18, 2022

Always excellent service and care for the customer. Have been coming to you for the last 38 years. Thank you More

by fuigorda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves, Ariel Rizo
Mar 21, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 17, 2022

Caesar Shultz and Ken Gross helped me find the mustang of my dreams and treated me with the respect a customer deserves even though buying a car can be a stressful event. So far I had a view minor issues wit More

by TENNISMENACE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Gross , Frank Nieves
Mar 17, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 17, 2022

Excellent dealership and wonderful staff. Pleasure to do business and looking forward to purchasing another Bronco More

by ALEXCURCIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawntel and Hector, Steve Gilmour
Mar 17, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 17, 2022

Visit ran smooth. Liked that I waited under an hour. Last time it was a hour and a half + wait.Service people were respectful. More

by TANNAERIN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t see the 3 people who waited on me.
Mar 17, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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