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Wayne Akers Ford

Lake Worth, FL

4.5
4,390 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,390 reviews

March 12, 2022

Good customer service communication . Great experience other than labor rate is a bit high. Thank you More

by kaye.johnp97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 11, 2022

Son profesionales mucho carisma ablan los dos hidiomas perfecto 👌 da gusto hir poraya buena la atención More

by MAURICIOZAPATA1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves, Josue Galindo, Jim Domino, Faith Vanhof, Tracy Jenkins, Alex Hobgood, Mariel Gonzalez
Mar 11, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 10, 2022

Ben in the service department was great and took care of all my needs. Thank you. More

by Miika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 10, 2022

Good service . Everyone was very polite. The waiting room was very comfortable. As busy as it was I was happy with my decent length of my wait More

by DJCMISTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Jenkins
Mar 10, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 09, 2022

They are not very good at what they do I paid 1020 the first time to not have nothing done right I still didn’t even have my fluid put in my car and I ask for that also then I had to pay another 220 for t More

by TANSISHADD7652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Nieves, Jim Domino
Mar 09, 2022 -

Wayne Akers Ford responded

Thank you for your contribution. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

March 09, 2022

I had good results with the Collision Center, particularly Mr Dennis who had our van fixed. More

by ajadotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Mar 09, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 09, 2022

Yovanne is a great service advisor and takes care of our F-150 like it was his own. And we're looking forward to enjoying our new PHEV Escape! More

by JEFF L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 09, 2022

Staff were polite, knowledgeable and expediant. It was a pleasure dealing with Jim D in the service center. More

by destefno09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Mar 09, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 09, 2022

Mr Felix is very dedicated to helping his customers. He tries hard to fix the problem. More

by ICHFDOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 08, 2022

Always a good experience taking my Focus in for service. I have been going to them for 9 years now. I never feel pressured to do anything that doesn’t need to be done, and their prices are always reasonable More

by G280ZX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Mar 08, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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