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Wayne Akers Ford
Lake Worth, FL
4,411 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,411 reviews
Verified Customer
February 02, 2022
I HAVE PURCHASED 6 VEHICLES FROM THEM, ALWAYS TREATED WELL. EVERY PERSON I HAVE MET DURING ALL THESE PURCHASES HAVE MADE ME FEEL WELCOME. I ENJOY GOING TO WAYNE AKERS FORD EVEN IF I’M NOT IN THE MARKET WELL. EVERY PERSON I HAVE MET DURING ALL THESE PURCHASES HAVE MADE ME FEEL WELCOME. I ENJOY GOING TO WAYNE AKERS FORD EVEN IF I’M NOT IN THE MARKET FOR A VEHICLE. More
by BGOSS1918
Employees Worked With
Other Employees :
David Benjamin, Orlando Reynolds, Chris Evans
February 02, 2022
Called several Ford dealerships & Wayne Akkers brought me right in. Frank from service explained everything & was very professional. Will be going back again when needed right in. Frank from service explained everything & was very professional. Will be going back again when needed More
by dorf7665
Employees Worked With
Frank Nieves
February 02, 2022
I am very satisfied with my advisor and mechanic that serviced my car. They both went above and beyond. What I am not happen with is the outcome that my car was six quarts low on oil and showed no sign serviced my car. They both went above and beyond. What I am not happen with is the outcome that my car was six quarts low on oil and showed no signs. I believe on my last oil change there were issues and I don’t believe enough oil was put in my car or the plug was not tight enough because to burn 6 quarts of oil from my last oils change is not acceptable to me. More
by sunshine032010
February 02, 2022
I got a flat tire Sunday night and brought the vehicle in around 10:45. I pulled up and waited about 10 minutes then went in. Didn’t know that no one comes to check you in anymore. Danielle was great. She he around 10:45. I pulled up and waited about 10 minutes then went in. Didn’t know that no one comes to check you in anymore. Danielle was great. She helped me purchase the tires months before. She said it would be 2 hours until they could even look at it. Fine,I know how all industries are with help these days. Took a shuttle home- driver was an even more fantastic employee. Received a call an hour later that I missed… called back and left a message. Received a call back from the sales department trying to buy my car. No thank you. 36,000 in over 4 yrs. Next call was from Danielle at 4pm. It can be plugged and they will proceed. 30 min later finished. Too long for a plug. Next time I definitely will go to quicker garage, but always have done EVERY service at Ford with all my vehicles. Wipers included. I would not be doing this review if my spare had been put back in the truck, but noooo I’ll have to get someone to take care of that, since I have arthritis. Soooo disappointed. More
by KTP61
February 01, 2022
Service was excellent, got there on time for my appointment was taken in right away they said to be done within an hour it was done less than an hour, that’s why I bought my car there appointment was taken in right away they said to be done within an hour it was done less than an hour, that’s why I bought my car there More
by PAULBUGS66
Employees Worked With
Frank Nieves
February 01, 2022
You don’t seem to know how appointments work. Your phone service is poor. You have lots to work on service is poor. You have lots to work on More
by NOMAIL0
Employees Worked With
February 01, 2022
My service advisor was wonderful. He made me feel very relaxed. He was polite and made sure I understood everything they were going to do. He is very professional and I will be sure to request him the ne relaxed. He was polite and made sure I understood everything they were going to do. He is very professional and I will be sure to request him the next time. I say keep up the good work!!!! More
by HELEXS
Employees Worked With
Frank Nieves
