Back

Wayne Akers Ford

Lake Worth, FL

4.5
4,411 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

Directions

By Type

Showing 4,411 reviews

January 28, 2022

The worse place ever will never recommend it they install power windows on a truck I bought and for order to operate them have to turn the air conditioner on if not power windows Does not work. More

by Guzlagm81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Domino
Jan 28, 2022 -

Wayne Akers Ford responded

Thank you for your feedback. We will be happy to have you speak with our service leaders about your experience. We have already forwarded your information and contribution to the team who will be contacting you. In order to ensure that they get in touch with you successfully, please provide us with your full name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

January 28, 2022

Josue did an amazing job following up and getting all the necessary resources together. The technician Foreman, Jesse, took the time to ride with me in the car and ascertain where the noise was coming from. More

by jp_er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse, Josue Galindo, Faith Vanhof, Mariel Gonzalez
Jan 28, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 27, 2022

I bypass two other Ford dealers to go to Wayne Akers service. They make me comfortable, keep me informed, everyone is nice, pricing is fair. For preventive maintenance this is the only dealer I'll go to More

by MMMM2323!
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 27, 2022

Was told when I arrived that it would be 2 to 2 1/2 hrs for an oil change. Needless to say it was over 3 hrs. I did not have an appointment but that would not have mattered as a gentleman who had a 2 pm More

by ANGELKIT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariel Gonzalez
Jan 27, 2022 -

Wayne Akers Ford responded

Thank you for the feedback about your recent experience. We do apologize for any inconvenience that may have been caused to you while on site. We will be happy to have you speak with our service leaders about your experience and how best we can serve you in the future. If you can please provide us with your full name, contact information, and nature of any concerns to social@drivingsouthern.com we will be happy to connect with our staff. Hope to hear back from you soon.

January 27, 2022

Good customer service provide , very helpful concerning my inquiries, and my time waiting it was perfect. More

by SWEETKIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 27, 2022

Service staff was very great and Josue my service advisor was amazing I’ll definitely be coming back again for future services More

by DKVAPESUPPLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Galindo
Jan 27, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 27, 2022

I showed up at nine left around 1030 for an oil change and tire rotation got to chill in the waiting room not bad More

by TEDDY305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 27, 2022

Competent, Efficient and knowledgeable. I highly recommend Russ, sales agent, as an excellent representative of your company. More

by PATRICIA.SULLIVAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Migoyo
Jan 27, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 27, 2022

Service rep, Jim Domino, is top notch! He knows service & how coordinate it. He makes the customer feel special & focuses on the cutomers' needs! Give him a raise & the rest of the day off!!! More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino, Faith Vanhof
Jan 28, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 27, 2022

Everyone was very courteous and I am very happy with the work performed on my vehicle More

by Fs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josue Galindo, Mariel Gonzalez
Jan 28, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

...
358
...