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Wayne Akers Ford

Lake Worth, FL

4.5
4,411 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,411 reviews

January 26, 2022

Always nice and professional. Car was completed quickly before promised time. Cashiers are super sweet More

by Lalorenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino, Mariel Gonzalez
Jan 26, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 26, 2022

Everything was very good quick service everyone was very polite no pressure bath room was not very clean More

by IZZOEDWARD44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Galindo
Jan 26, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 26, 2022

This was my first visit with the new ownership, and wanted to let you know the service advisor was great thank you!! More

by WINENOT67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariel Gonzalez
Jan 26, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 26, 2022

The crew took care of me when I brought my car in. Even after an unfortunate power outage Ben and the crew made sure I was taken care of. More

by jelmaqwary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 25, 2022

On line service scheduler did not workRequiring call to On line service scheduler did not work Requiring call to live person to get appointment. More

by DMWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Jan 25, 2022 -

Wayne Akers Ford responded

We appreciate your 4-star response. We have forwarded your feedback to the team for review. Have a wonderful day!

January 25, 2022

Hassle free and timely delivery. Very impressed with Ken Gross and Dave Lalla. 5 Stars across the board! More

by CFEVANS03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Lalla and Ken Gross
Jan 25, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 25, 2022

Great Customer service! Easy, fast, efficient. Took excellent care of my vehicle and had everything done with great communication. More

by MSpaziani645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 25, 2022

Greeted by service employees when arrived for repairs. Dealership clean. Coffee area is set up for guest while waiting. More

by Michael Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando for finance is awesome , Tracy Jenkins, Adrian Migoyo
Jan 25, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 25, 2022

If it was lent for the 3 kind people that helped me this would be a one star review. Zuma and the other sweet lady at the front desk, and Gio. The process is super disorganized between the call I made to se More

by Rnm7171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni
Jan 25, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. Our service leaders would like to speak with you about your experience. In order to insure that our team reaches you successfully, please provide us with your full name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

January 24, 2022

I had an unpleasant experience. A security clan disappeared from a front wheel. two clans were missing from the other front wheel and the rest were loose More

by GLAIMER1GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josue Galindo
Jan 24, 2022 -

Wayne Akers Ford responded

Thank you for your feedback. In order for our service leaders to get in touch with you successfully to assist you, we need your full name, contact information, and nature of any concerns emailed to social@wayneakers.com. Hope to hear back from you soon.

Jan 25, 2022 -

GLAIMER1GG responded

Glaimer Gonzalez 5613050821. I have never put my truck in hands other than that dealer but on the last two times I have received terrible service

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