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Wayne Akers Ford

Lake Worth, FL

4.5
4,411 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,411 reviews

January 18, 2022

Yvon was very attentive. He called when he said he would call and the work was done when he said it would be done. I even received a follow up call from someone a day later. More

by alexis.v.rosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariel Gonzalez
Jan 18, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 18, 2022

I had an appointment to replace the APIM on my F150. The tech completed the work in a timely manner, but work on the truck felt a bit sloppy. Scrapes and gouges on the center console top are evident after r More

by JOBUCINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. In order for our service leaders to reach you successfully, we will need your full name, contact information, and nature of any concerns sent to social@wayneakers.com. Hope to hear back from you soon.

January 18, 2022

Always been very helpful and friendly. Service was very good. Very happy. I would recommend you to a friend. More

by BOYNTONSPARKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Jan 18, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 18, 2022

The service was amazing. We’re really satisfied. Keep up the good work. Thank you. More

by guillermopascual1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 18, 2022

I was very satisfied with the work that was done on my vehicle everything was done on a timely basis I was kept well informed. Jim Domino was the service rep I dealt with was very professional and very co More

by DDC80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Jan 19, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 17, 2022

Dealership has really changed. No one wanted to answer phones to schedule appointment. Called three times. My windshield reserve was not filled. More

by Donjhnsn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Wayne Akers Ford responded

Thank you for your contribution. We have forwarded your feedback to our service leaders but in order for them to get in touch with you successfully, please include your full name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

January 17, 2022

Excellent communication, efficient paperwork, easy to access, great job, reasonable costs.. PERSONABLE STAFF. Great job More

by R.sotis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaShea, Brian Grosso
Jan 18, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 17, 2022

Jim Domino in Service is a consummate service provider. Pleasant, knowledgeable, & attentive! Certainly as asset to Wayne Akers Ford. Directed us right where we needed to be! More

by Victor
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino, Faith Vanhof
Jan 18, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 16, 2022

Same problem three times the second time I was told it wasn’t the same problem but it was I also had to pay for a tow wondering if I’ll be reimbursed still waiting to talk to the general manager More

by Tabusoroclay
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Faith Vanhof
Jan 17, 2022 -

Wayne Akers Ford responded

Thank you for your contribution. We have forwarded your feedback to our service leaders but in order for them to get in touch with you successfully, please include your full name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

Jan 17, 2022 -

Tabusoroclay responded

Please contact me I would like to talk to you about the situation

Jan 17, 2022 -

Wayne Akers Ford responded

In order for our team to reach out to you successfully, please email your full name, contact information, and nature of any concerns to social@wayneakers.com. Thank you!

January 16, 2022

There are three people that are very important at Wayne acres and they deserve the acknowledgement/award. David lalla, Edriz that works in service department along with Danielle that works in service as we More

by RAYSIDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lalla (5 stars)!, Edriz S
Jan 17, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

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