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Wayne Akers Ford

Lake Worth, FL

4.5
4,525 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,525 reviews

December 24, 2021

This was the worst buying experience that I have ever had. Significant mistakes were made by the sales department from the beginning of the buy and still major missing item two months after the delivery. More

by SPBFLY1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rolando Santiago, Laura Herreno, Michael Corey
Dec 26, 2021 -

Wayne Akers Ford responded

Thank you for your feedback. In order for our sales team leaders to reach out to you successfully, please include your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

December 24, 2021

They did great job with changing my oil and I will definitely come back again. More

by Nekeba Campbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2021 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 23, 2021

Friendly, quick and dependable service at Wayne Akers Ford and now I have fifteen words More

by WILLSHOKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 23, 2021

I have dealt with them with the sales department and service department for years and they have always treated me fairly. More

by RJTPOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Dec 23, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 23, 2021

Service was terrific. Just an oil change but was performed as expected. No complaints, also performed an auto inspection. More

by docoftoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Galindo
Dec 23, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 23, 2021

Everything from making appointment to vehicle pick up was flawless. Went out of there way to make service a pleasure More

by RRPSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 23, 2021

Very professional, kind, and knowledgeable! I would definitely recommend this dealership to anyone in the market for a new car. JP & Laura we’re awesome! More

by CHELSBRINKMANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP, Laura, Hector
Dec 23, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 23, 2021

Me hicieron muy buen trabajo muy completo y con muy buena terminación. El carro se ve ahora como nuevo. More

by Jose Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves, Josue Galindo, Jim Domino, Faith Vanhof, Tracy Jenkins, Alex Hobgood
Dec 23, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 23, 2021

Ben, the service writer ,was very helpful in ascertaining the diagnosis of the vehicles and very accommodating when it came down to a breakdown of the cost of repairs. Will definitely be bringing our fleet o More

by Steevo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariel Zuma, Faith Vanhof
Dec 24, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 23, 2021

Service was the fastest I’ve ever had. I was there for only 4 hours. However I didn’t appreciate the financial person talking about all the great things I’m getting and then telling me I’d be spending alm More

by DR1REFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna and her superior and the young lady in finance
Dec 23, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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