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Wayne Akers Ford

Lake Worth, FL

4.5
4,523 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,523 reviews

December 22, 2021

Friendly and helpful information am happy with their service the lady at the loan department was also friendly More

by BOPPISH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 22, 2021

Jim Domino is an excellent service writer as he gives customer's 100% attention and stays on top of work happening to your vehicle. He keeps you up to date on service. He is a go getter. You need more hu More

by COBRAPDM96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Dec 22, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 22, 2021

The transmission in my truck was having problem,which was a great concern, the problem was taken care of at no cost to me , Ford covered all of the labor, parts etc. More

by Feenman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Domino, Faith Vanhof
Dec 22, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 21, 2021

Quick Service, Great Pricing, after this interaction, Lake Worth is my new service center! Thanks to Ben the Service Advisor, making this 1hr trip was worth every mile for the servicing provided. More

by addisonralph2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 21, 2021

I had an excellent service with this dealer. The technician game me good explanations about the work that had to be made. They have respected the estimation they gave me More

by JPERRON6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves, Edriz S
Dec 21, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 21, 2021

They never washed my truck nor called me with a update i had to call them More

by George111776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Vanhof
Dec 22, 2021 -

Wayne Akers Ford responded

Thank you for the feedback, George. In order for our team to get in touch with you successfully, please include your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

Dec 22, 2021 -

George111776 responded

George111776@gmail.com

December 21, 2021

Giovanni was extremely helpful with my needed repairs. There were some delays with parts which is out of our control these days. He assisted in arranging temporary transportation. It has been approximatel More

by TBROWN5141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 21, 2021

I like going in for service and having everything explained to me in words I can understand even though I don't know very many of the proper mechanical terms. More

by Michele Coletto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 21, 2021

Danielle the service advisor was very professional and followed up in the order of the replacement driver mirror More

by ALFREDO561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 20, 2021

Kind and courteous from the phone call to the check out. The work was done much sooner than promised. More

by tomjarrett59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hobgood
Dec 21, 2021 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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