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Wayne Akers Ford

Lake Worth, FL

4.5
4,521 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,521 reviews

December 16, 2021

Everyone there at Wayne Akers was very congenial and helpful, from the service receptionist who made my appointment to Jim my service consultant. Jim made sure I was informed of the work being done in More

by RWS1520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Dec 16, 2021 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 16, 2021

Great customer service advice from yovonne just want to thanks for all the help and efficient.. More

by Kjpoolandconstructionserviceinc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 16, 2021

Derek, the salesman, was very informative and a pleasure to work with. Adrian, the finance guy, was very helpful and willing to explain the details of the sales paperwork. Overall I would say my experience More

by KIMBARTON007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian in finance, Derek Lawrence sales
Dec 16, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 16, 2021

Fast and good service . Professional people doing the work fast and right. Everything in the same place. More

by Gustavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Galindo, Jim Domino
Dec 16, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 16, 2021

Very Friendly by far the best dealership that I have bought any cars from , I recommend everyone! More

by RICHARDBUDWEISER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 15, 2021

Wayne Akers Ford has always gone above and beyond to make sure that I was fully satisfied with the vehicle and the financing experience. More

by CARLISLE923125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Herron
Dec 15, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 15, 2021

Upfront pricing and availability of parts. Fast and friendly service, repairs completed in a timely manner and when promised. More

by loni0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 15, 2021

Great experience having the service preformed on our vehicle. Very personable and timely with the service. More

by ISCONSTRUCTIONINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 15, 2021

It was ok, but they did not top off washer fluid, check the steering wheel buttons that were also listed as an issue, was suppose to be ready Saturday, but no word from them, so had to call them Monday. An More

by david_noe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Wayne Akers Ford responded

Thank you for your feedback, David. We do apologize if there were incomplete items from your recent service visit but we will be happy to work with you until all of your service needs have been satisfied. We have included your information and feedback to our service team for review; they will be contacting you directly. Thank you!

December 14, 2021

Danielle is an amazing employee, she is always nice and professional. , very courteous and welcoming. More

by IVETTE.1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariel Gonzales -5 stars
Dec 14, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

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