Back

Wayne Akers Ford

Lake Worth, FL

4.5
4,519 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

Directions

By Type

Showing 4,519 reviews

December 14, 2021

Prompt, efficient service. I appreciated the phone call after diagnosis before treatment of the tire. More

by Viking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 13, 2021

Stopped by there service center to ask about getting a minor issue repaired under the cars warranty. I only intended to make an appointment, but the gal, behind the counter, immediately checked if they ha More

by CGKNOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 13, 2021

Lots of inconsistencies, between the parts and service Dept (Joseway). Not even the key was replaced, minor belt, keypad wasn’t fixed. I was given false info on the manifold with a lot of excuses about i More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All ladies in office was very helpful and customer friendly. The courtesy operator need to be more in control of drop off and how long they were waiting., Frank Nieves, Josue Galindo, Faith Vanhof
Dec 13, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with feedback from your experience, Joanne. We do apologize that your expectations did not match your experience but we can certainly help you through it. We have included your feedback to our team but in order for them to get in touch with you, please include your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

December 13, 2021

Great service, they know what they are doing! Truck was in a side swipe and they found the same doors and painted it to perfection! Looks like a brand new truck, couldn’t of be more happier! Chris the body More

by Mikefrank3f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris body shop manager
Dec 14, 2021 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 13, 2021

Very helpful and quick to get me setup for service. Clean waiting lobby with comfortable seating More

by Ilag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Galindo
Dec 13, 2021 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 12, 2021

My dare was fixed within an hour. Waiting area was comfortable , had bending machines and coffee. More

by Shelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 11, 2021

Greeted when I pull in for service. Service advisor sees me within 5 minutes. The greeter in the dealership is well poised, professional, well dressed and well spoken. The communication and hospitality is More

by Jojophe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves, Josue Galindo, Jim Domino, Faith Vanhof, Tracy Jenkins, Alex Hobgood
Dec 13, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 11, 2021

I like this dealer because they treated everyone like they really want to help people with respect and friendship More

by J.GALINDO1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Dec 11, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 11, 2021

Great experience everyone was very friendly would recommend my friends and family to buy from them More

by JENNIFERBANKS77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edriz S
Dec 11, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 11, 2021

This was total class act dealership experience. I am a former ASE master mechanic myself and I normally never take my truck to a dealer bit I had no choice and thankfully I had a pleasant experience going More

by Nunya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 11, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

...
389
...