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Wayne Akers Ford

Lake Worth, FL

4.5
4,506 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,506 reviews

November 17, 2021

My spirit was very great. Yovonne, was very informative great personality help me well posted on how my vehicle was coming along. More

by James Dye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 17, 2021

Yovonne and the the tech Dave O. Took really good care of my truck and made sure everything was working properly before returning it to me. Thanks to them both I got my vehicle back in a timely mannner. More

by marcharies24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix and Dave Olivia
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 17, 2021

The people that work there are nice. Went in for an oil change with an appointment, That took 3 hours and 45 min. I WAS PISSED... More

by niskey1337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle , Rick Kennedy
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you for providing us with your feedback. We are very sorry to hear that you had a lengthy wait for your vehicle's service; I can assure you that this is not the norm. We have forwarded your feedback to our team for review and correction so this does not occur in the future. If you can include your name, contact information, and nature of any concerns to social@wayneakers.com, we will be happy to speak with you. Hope to hear from you soon.

November 17, 2021

Doing great the employee are nice the place also beautiful I am so happy with wayne akers ford More

by LRS_0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 17, 2021

the dealer have good service the team is nice and make good service thank you for your help More

by jorgeconde1993.jdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 17, 2021

This place is great, i trust them with my car, however the 3 star review is for the constant emails/texts I've received since my last service. So there I've reviewed you can you please stop emailing me no More

by WWLINDNER91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you for the feedback. We apologize for any inconvenience this has caused you. We will be happy to forward your feedback to the team to see if we can opt you out of emails and texts for the future. Please include your name, contact details, and specific request to social@wayneakers.com so we can identify who you are to process the request. Thank you.

November 16, 2021

Very friendly and honest. My car was returned to me at the time I was promised. More

by GONZALEZDEBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James D
Nov 16, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 16, 2021

Loyal customer for over 20 years.Always had good Loyal customer for over 20 years. Always had good service. Thanks to all sales and service. More

by MONSTERWHEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 16, 2021

They identified the problem and pointed me in a direction to fix it. Even if it was with a different Ford dealership. More

by leon1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 16, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 16, 2021

On time service explanation was on target and easy to understand. Car returned very clean More

by RETDBPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Rick Kennedy
Nov 16, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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