Wayne Akers Ford

Our Escape battery went down while arriving for vacations. We called the service department and spoke to Jim who told us he would do his best to repair it fast even it was a busy Monday morning. He vacations. We called the service department and spoke to Jim who told us he would do his best to repair it fast even it was a busy Monday morning. He kept his promises and they were able to locate the problem and fixed it the same day. Jim called us regularly to keep us informed and even booked the shuttle bus to pick us up. Extraordinary service with lot of empathy ,very trustworthy. Thanks Jim ! Thanks Wayne Akers Ford ! More

great person who helped me took only one day to finish job picked me ip job picked me ip More

Super people to deal with. Everyone on the staff was very friendly and helpful. Would definitely recommend. friendly and helpful. Would definitely recommend. More

Adrain and Edson was very Attentive and patient, with helping me find the right car helping me find the right car More

I HAVE PURCHASED 6 VEHICLES FROM THEM, ALWAYS TREATED WELL. EVERY PERSON I HAVE MET DURING ALL THESE PURCHASES HAVE MADE ME FEEL WELCOME. I ENJOY GOING TO WAYNE AKERS FORD EVEN IF I’M NOT IN THE MARKET WELL. EVERY PERSON I HAVE MET DURING ALL THESE PURCHASES HAVE MADE ME FEEL WELCOME. I ENJOY GOING TO WAYNE AKERS FORD EVEN IF I’M NOT IN THE MARKET FOR A VEHICLE. More

The staff was friendly and efficient. My service advisor Jim was great. He kept me informed on my vehicles progress. Jim was great. He kept me informed on my vehicles progress. More

I got a flat tire Sunday night and brought the vehicle in around 10:45. I pulled up and waited about 10 minutes then went in. Didn’t know that no one comes to check you in anymore. Danielle was great. She he around 10:45. I pulled up and waited about 10 minutes then went in. Didn’t know that no one comes to check you in anymore. Danielle was great. She helped me purchase the tires months before. She said it would be 2 hours until they could even look at it. Fine,I know how all industries are with help these days. Took a shuttle home- driver was an even more fantastic employee. Received a call an hour later that I missed… called back and left a message. Received a call back from the sales department trying to buy my car. No thank you. 36,000 in over 4 yrs. Next call was from Danielle at 4pm. It can be plugged and they will proceed. 30 min later finished. Too long for a plug. Next time I definitely will go to quicker garage, but always have done EVERY service at Ford with all my vehicles. Wipers included. I would not be doing this review if my spare had been put back in the truck, but noooo I’ll have to get someone to take care of that, since I have arthritis. Soooo disappointed. More

I am very satisfied with my advisor and mechanic that serviced my car. They both went above and beyond. What I am not happen with is the outcome that my car was six quarts low on oil and showed no sign serviced my car. They both went above and beyond. What I am not happen with is the outcome that my car was six quarts low on oil and showed no signs. I believe on my last oil change there were issues and I don’t believe enough oil was put in my car or the plug was not tight enough because to burn 6 quarts of oil from my last oils change is not acceptable to me. More

Called several Ford dealerships & Wayne Akkers brought me right in. Frank from service explained everything & was very professional. Will be going back again when needed right in. Frank from service explained everything & was very professional. Will be going back again when needed More

I had Jim Domino as my service manager, and he was terrific. He got the job done promptly, and the price was fair. He offered a ride home, but I didn't need one. terrific. He got the job done promptly, and the price was fair. He offered a ride home, but I didn't need one. More