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Wayne Akers Ford
Lake Worth, FL
5,123 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 PM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,123 reviews
January 25, 2022
Hassle free and timely delivery. Very impressed with Ken Gross and Dave Lalla. 5 Stars across the board! Gross and Dave Lalla. 5 Stars across the board! More
by CFEVANS03
Verified Customer
January 24, 2022
I had an unpleasant experience. A security clan disappeared from a front wheel. two clans were missing from the other front wheel and the rest were loose disappeared from a front wheel. two clans were missing from the other front wheel and the rest were loose More
by GLAIMER1GG
Employees Worked With
Josue Galindo
January 24, 2022
Ben the service writer is accommodating and helpful in getting the vehicles seen and serviced. He calls when the vehicle is ready so there is no wondering when the service is finished. getting the vehicles seen and serviced. He calls when the vehicle is ready so there is no wondering when the service is finished. More
by Steevo
Employees Worked With
January 21, 2022
Since the new owners I have noticed a BIG DIFFERENCE in customer care. When you pull up at the service center and go in the office you get redirected to one of the rep’s in the office. Before new owners th customer care. When you pull up at the service center and go in the office you get redirected to one of the rep’s in the office. Before new owners the service center ran smoothly. Why on earth would you move the Register and Receptionist in that tiny office was a mistake, customers walk in and don’t know where to go not only that but I observed customers wanting to pay for new parts and don’t know where to go. LETS GET BACK TO CUSTOMER SERVICE Oh one other thing, I had new tire installed. When I came in I had Black Wall Tires, when I picked up my truck I had Raised White Letters🤬 Paying attention to details on customers vehicles is important More
by RISTOP_GARRETT
Employees Worked With
Other Employees :
Mariel Gonzalez, GREAT CUSTOMER SERVICE ????, Mariel Gonzalez
January 21, 2022
Greeting by staff were friendly. Was not aware that location had been sold. Service manager helpful. Requested windshield wipers to be replaced and oil change. Was advised, Can not install the wiper location had been sold. Service manager helpful. Requested windshield wipers to be replaced and oil change. Was advised, Can not install the wipers I provided , purchased elsewhere . Had to purchase a set from the dealer to install. Requested Old Rear wiper to be replaced,was not replaced. More
by BOBJEN96
Employees Worked With
Frank Nieves
January 21, 2022
Horrible customer service. Had to bring car back after repairs. Was not called for over a week when car was finished then had to fight to get money back from rental agency. Seal around my door is still no repairs. Was not called for over a week when car was finished then had to fight to get money back from rental agency. Seal around my door is still not right. However, LaShay was great in the repair office. More
by Tori
January 21, 2022
It’s was a great experience, everything that was done was explain to me thoroughly, fast and well done. Thank you. explain to me thoroughly, fast and well done. Thank you. More
by ISHGE
January 21, 2022
The service was very good they were very accommodating was supposed to pick my car up at the end of the business day they were done with the process by midday was supposed to pick my car up at the end of the business day they were done with the process by midday More
by MARION32911
Employees Worked With
Frank Nieves
January 21, 2022
Always satisfied when I’m leaving from here great service always a great experience all the way around always a great experience all the way around More
by Haze
